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Crynodeb o'r swydd

Prif leoliad
Voluntary Services
Gradd
NHS AfC: Band 7
Contract
Parhaol: This role is office based
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
218-AC-B7-6440263
Cyflogwr
University Hospitals Coventry and Warwickshire NHS Trust
Math o gyflogwr
NHS
Gwefan
University Hospitals Coventry and Warwickshire
Tref
Coventry
Cyflog
£43,742 - £50,056 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
28/07/2024 23:59
Dyddiad y cyfweliad
08/08/2024

Teitl cyflogwr

University Hospitals Coventry and Warwickshire NHS Trust logo

Voluntary Services Manager

NHS AfC: Band 7

Trosolwg o'r swydd

We have an exciting opportunity for an enthusiastic and highly motivated individual to lead our Voluntary Services team of over 700 volunteers across our two sites at University Hospital Coventry and the Hospital of St Cross, Rugby and within the community.

As the Voluntary Services Manager you will be a highly motivated individual with a passion for improvement and innovation. Reporting to the Associate Director - Chaplaincy, Bereavement, Compassionate Communities and Volunteer Services you will be responsible for developing and delivering on the strategic priorities of the Volunteer Service.

The post holder will need to have previous experience of managing volunteers, be a highly visible and credible manager and have strong leadership qualities.  A focus on ensuring the development and provision of a comprehensive, high quality, Volunteer Service.  The candidate will need to have excellent interpersonal skills allowing them to work closely with colleagues across the Trust.

 

*This role require successful candidate to work on site and Cross site travel is essential part of this role*

 

Prif ddyletswyddau'r swydd

  • To help develop and deliver a volunteer strategy which embraces the Trust strategy, values, addresses inclusivity, reduces inequality and reflects our local community.
  • To develop and promote voluntary services across our sites and in the community ensuring a quality service is delivered and helps to reduce winter pressures, increase patient flow and improve the patient experience.
  • To effectively manage, project lead, organise an effective Volunteer Service ensuring service to meet Trust-wide and national objectives.
    Ensure Volunteer Services are compliant with Trust policies and procedures.
  • Ensure all Volunteer Services including external organisations are compliant with Trust policies and procedures and NHS Employment Standards.
    To be responsive, flexible and adaptable to meet the needs of a constantly evolving service.

*** Please be advised that interviews are proposed for 08th August 2024 ***

Gweithio i'n sefydliad

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

  • Develop, promote, organise and manage Voluntary Services across the organisation.
  • Day to day management of the Voluntary Services including conducting Personal Development Reviews for Volunteer Co-ordinators and Voluntary Services Administrator.
  • Welcoming potential volunteers and following agreed recruitment processes, completing checks and interviews within an agreed timeframe.
  • Advertise, recruit to and manage all volunteer applications, ensuring the Trust Volunteer Involvement Policy is reviewed and adhered to.
  • Work proactively with staff to identify services, staff and patients that would benefit from enhanced support from volunteers and identify new and innovative volunteering opportunities.
  • Be a point of contact for volunteers should they have any queries, comments or concerns about volunteering.
  • Dealing with conduct/performance/grievance issues, dealing with complaints.
  • To liaise with Workforce Department regarding performance issues, conduct or a complaint about a volunteer. Meet with the volunteer to discuss the way forward and if need be either move the volunteer to another area under supervision, suspend or if appropriate ask the volunteer to leave.
  • Develop and maintain a system of communication between the Trust and our volunteers so that we can share Trust updates and news, information about training and development, volunteer business and opportunities etc.
  • Design and develop a system for gathering feedback from volunteers at regular intervals and use this feedback to further develop volunteering strategic plans. Oversee volunteer support meetings.
  • Arrange promotion of volunteering both within the Trust and the local community i.e. through attendance at open days/events at schools, colleges and universities. As well as work effectively with the leads from the other volunteer organisations within the Trust and external links.
  • Authorised signatory to sign off volunteer expenses and purchases of goods.
  • Management of the current Volunteer Database and Recruitment Tracker and support the Associate Director – Chaplaincy, Bereavement, Compassionate Communities and Volunteer Services with the implementation of a new Volunteer Management.

For further details of the role please see the attached job description. 

Manyleb y person

Qualifications

Meini prawf hanfodol
  • see supporting documents
Meini prawf dymunol
  • see supporting documents

Experience

Meini prawf hanfodol
  • see supporting documents
Meini prawf dymunol
  • see supporting documents

Knowledge

Meini prawf hanfodol
  • see supporting documents

Skills

Meini prawf hanfodol
  • see supporting documents
Meini prawf dymunol
  • see supporting documents

Bathodynnau ardystio / achredu cyflogwyr

No smoking policyAge positiveDisability confident leaderImproving working livesArmed Forces Covenant (Silver Award)Pathway to excellenceCare quality commission - GoodPregnancy Loss PledgeHeart Charter

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Kristine Davies
Teitl y swydd
Associate Director
Cyfeiriad ebost
[email protected]
Rhif ffôn
02476967511
Gwybodaeth i gefnogi eich cais

For an informal discussion about the role, please contact Kristine Davies by email [email protected] or phone on 024 7696 7511.

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg