Job summary
- Main area
- Ward Clerk
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Job share - 15 hours per week (Monday and Tuesday 9am to 5pm)
- Job ref
- 444-7136906-CG
- Employer
- Coventry and Warwickshire Partnership NHS Trust
- Employer type
- NHS
- Site
- Pembleton Ward, The Manor Site
- Town
- Nuneaton
- Salary
- £24,169 Pro Rota
- Salary period
- Yearly
- Closing
- 24/04/2025 23:59
- Interview date
- 02/05/2025
Employer heading

Ward Clerk
NHS AfC: Band 2
Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.
Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services
‘We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’
Armed Forces Community welcome to apply.
PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.
Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team. If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.
Candidate Information Pack - final version - digital (canva.com)
Job overview
We are looking to recruit a ward clerk to provide admin support for Pembleton Ward on The Manor Site. This is an in-patient unit caring for female patients with a diagnosis of dementia.
This is a part time job share post, working Monday and Tuesday 9am - 5pm, 15 hours per week.
Main duties of the job
The post-holder will be required to work as part of an integrated and skill mixed team, providing effective and efficient admin support admin support to the ward.
Computer skills will be required as duties will include data inputting, collating data information for bed stays, ordering equipment, food and general supplies. You will also be taking timely and accurate messages, complete fire warden duties, sending e-mails, scanning documents, keeping up-to-date patient records, patient records tracking, sorting the post and deliveries and arranging sick notes.
We are looking for individuals who are able to multi-task under pressure and work flexibly to meet the needs of the service. The role will require you to provide ward clerk admin support to the Ward Manager and ward staff and a large proportion of your day will be ward based working with the team.
Working for our organisation
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support group
We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Detailed job description and main responsibilities
We are seeking an individual with a positive approach to change who are supportive of service improvements and are able to demonstrate our Trust’s visions and values of compassion, respect, excellence, collaboration and integrity.
In addition, you will need to be confident and able to liaise with a wide range of staff, service users and stakeholders and be able to work autonomously and also as part of a team. A high standard of customer care is required to be provided at all times, using tact, discretion and sensitivity.
This is an excellent career development opportunity for self-motivated and enthusiastic individuals who wish to pursue an administrative career in the NHS.
Person specification
Qualifications
Essential criteria
- Good General Education (eg. GCSE English and Maths A-C)
Desirable criteria
- QCF Business Administration Level 2
- QCF Customer Service Level 2
Knowledge and Skills
Essential criteria
- Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Standard keyboard / IT skills
- Understand confidentiality and apply the principles in every day working practice
- Ability to pay attention to detail where there are predictable interruptions to the work pattern
- Ability to deal with stressful situations and sensitive issues
Other
Essential criteria
- Work effectively and flexibly as part of a team to meet the needs of the services
- Ability to travel to multiple sites
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Sarah Wills
- Job title
- Admin Team Coordinator
- Email address
- [email protected]
- Telephone number
- 0300 200 2008
- Additional information
Claire Clover, Senior Admin Lead. Email [email protected] or phone 07717292923.
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