Job summary
Employer heading
Ward Hostess
NHS AfC: Band 2
George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women’s, children’s, diagnostic and therapeutic services to a population of more than 350,000 people.
The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.
Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.
Don’t meet every single requirement? Studies have shown that women and people of colour aren’t as likely to apply unless they meet every qualification of non specialist roles.
We’re dedicated to building a diverse, inclusive workplace, so if you’re excited about this role and meet our values, but your experience doesn’t align perfectly with everything in the Job Description or Person Specification– apply anyway or email the Recruiting Manager to discuss the role further
We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel.
Job overview
Job Title: Ward Hostess
Hours per week: Part time - 21 hours per week (16.00-19.00 Between 6-21 hours per week)
Salary: £22,383 per annum /pro rata
Closing Date: 13th December 2024
Interview Date: TBC
**This post may close early due to high numbers of applications, so you are advised to apply promptly. **
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
#JoinTeamEliot
Main duties of the job
- To provide a food and beverage service to patients
- Be responsible for the provision of a high quality food and beverage service at ward level, using an electronic menu ordering system.
- To regenerate food, maintaining appropriate temperature records.
- To comply with the requirements of Food Hygiene and Health and Safety legislation and local guidelines.
- Be responsible for ensuring the cleanliness of the patient ward kitchen, equipment and serving area.
- Be responsible for ordering adequate provisions for the ward kitchen and maintain appropriate records relating to stock control.
Working for our organisation
Here at George Eliot our vision to ‘excel at patient care’ takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Detailed job description and main responsibilities
- Be responsible for the provision of a high quality food and beverage service at ward level, using an electronic menu ordering system.
- To regenerate food, maintaining appropriate temperature records.
- To comply with the requirements of Food Hygiene and Health and Safety legislation and local guidelines.
- Be responsible for ensuring the cleanliness of the patient ward kitchen, equipment and serving area.
- Be responsible for ordering adequate provisions for the ward kitchen and maintain appropriate records relating to stock control.
Person specification
Experience and Knowledge
Essential criteria
- Dealing with people
- Customer Service and Customer Focused awareness
- To have an awareness of confidentiality
- Awareness of Food Hygiene
- Previous experience of working in a hospital / care environment
Qualification and Professional Training
Essential criteria
- Good standard of general education
Desirable criteria
- GCSE English & Maths A-D grades
- Basic Food Hygiene level 1
Personal Qualities
Essential criteria
- Flexible attitude and ability to work as part of a team and on their own
- Motivated and enthusiastic
- Adaptable
- Punctual and reliable
Desirable criteria
- Understanding the importance/ relevance of good basic hygiene
Skills and Abilities
Essential criteria
- Must be able to fulfil the physical requirements of the role to include
- Manual handling, kneeling, bending, crouching, lifting, repetitive movements
- Good written and verbal communication
- Ability to understand the importance of confidentiality
Desirable criteria
- Accuracy and attention to detail
Other
Essential criteria
- Flexibility to work the hours required of the post
- Able to pass Occupational Health clearance
- Adheres to dress code
Trust Values
Essential criteria
- Effective open Communication
- Excellence and safety in all that we do
- Challenge but support
- expect respect and dignity
- Local Healthcare that inspires confidence
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lorraine Hiatt
- Job title
- Deputy Hotel Services Manager
- Email address
- [email protected]
- Telephone number
- 07917070412
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