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Job summary

Main area
Pharmacy Clerical
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 25 hours per week
Job ref
230-36767802-CSS-A
Employer
George Eliot Hospital NHS Trust
Employer type
NHS
Site
Main Pharmacy Department , George Eliot NHS Trust
Town
Nuneaton
Salary
£23,615 per annum pro rata
Salary period
Yearly
Closing
08/04/2025 23:59

Employer heading

George Eliot Hospital NHS Trust logo

Pharmacy Clerical Assistant

NHS AfC: Band 2

George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women’s, children’s, diagnostic and therapeutic services to a population of more than 350,000 people.

The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.

Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.

Don’t meet every single requirement? Studies have shown that women and people of colour aren’t as likely to apply unless they meet every qualification of non specialist roles.

We’re dedicated to building a diverse, inclusive workplace, so if you’re excited about this role and meet our values, but your experience doesn’t align perfectly with everything in the Job Description or Person Specification– apply anyway or email the Recruiting Manager to discuss the role further 

We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel. 

 

Job overview

***Previous applicants need not apply***

Pharmacy Clerical Assistant

25 hours per week (Days/ Hours to be discussed at interview)

Permanent 

Salary: £23,615 per annum pro rata

Closing Date: 8th April 2025

Interview Date: 16th April 2025

**This post may close early due to high numbers of applications, so you are advised to apply promptly. **

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. 

#JoinTeamEliot

Main duties of the job

  • To check and certify invoices from all suppliers using WellSky, as per Trust’s Standing Financial Instructions and Pharmacy policies and procedures. 
  • To investigate all invoice queries, obtain credits; gather, assess and analyse information regarding ‘to-follows’ on orders, cancel and if required, advise Lead Pharmacy Team on delayed orders when appropriate. 
  • To file and maintain auditable records of all orders, delivery notes and invoice payment authorisations for all goods arriving at Pharmacy.
  • To check monthly statements and investigate discrepancies where appropriate using computer generated standard monthly reports.
  •  To process automatically generated daily orders using the Pharmacy computer system in accordance with documented standards and procedures.
  • To support the pharmacy reception on an adhoc basis.

Working for our organisation

Here at George Eliot our vision toexcel at patient care’ taking centre stage.  An ever evolving clinically led acute service provider we are on a journey to continually provide high quality, safe and responsive health services delivered by inspiring and compassionate staff who share our corporate values:

Effective open communication

Excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits:  On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking. 

Detailed job description and main responsibilities

1.      To check and certify invoices using WellSky, as per Trust’s Standing Financial Instructions and Pharmacy policies and procedures.

 

2.      To investigate all invoice queries, obtain credits; gather, assess and analyse information regarding ‘to-follows’ on orders, cancel and if required, advise Chief Pharmacist on delayed orders when appropriate.

 

3.      To file and maintain auditable records of all orders, delivery notes and invoice payment authorisations for all goods arriving at Pharmacy.

 

4.      To check monthly statements and investigate discrepancies where appropriate using computer generated standard monthly reports. 

 

5.      To process automatically generated daily orders using the Pharmacy computer system (currently JAC) in accordance with documented standards and procedures.

 

6.      To release orders, print them and present them to Chief Pharmacist for authorisation and signature.

 

7.      To place orders with suppliers by telephone, fax, post or e-commerce in accordance with Trust’s Standing Financial Instructions and pharmacy policies and procedures.

 

8.      To follow up overdue orders with suppliers, in accordance with Trust’s Standing Financial Instructions and pharmacy policies and procedures.

 

9.      To prepare and process documentation required for order amendments and returns to suppliers, in accordance with policies and procedures.

 

10.   To update and maintain computer records of suppliers, prices and drug contracts so as to ensure timely and up-to-date information in the pharmacy system, in accordance with Trust’s Standing Financial Instructions and pharmacy policies and procedures.

 

11.   To select and print standard reports regularly and as required, for instance to investigate discrepancies using appropriate programme (e.g. TRACE) and end of year Financial Reports as required by the Finance Department.

 

12.   In the absence of the department secretary P/A prepare, update and file staff details (A/L, Sickness and T.O.I.L.). Maintain and update records for non Pharmaceutical orders.

 

13.   Knowledge of Microsoft programs (Word, Excel) and Outlook.

 

14.   To file and maintain records of all documents relating to prescriptions.

 

15.   To receive prescriptions, collect prescription charges, answer telephones and answer queries from patients and hospital staff when undertaking reception duties in the absence of usual reception colleague.

 

16.   Balance the till and bank monies at Finance Department, when standing-in for colleagues in Pharmacy reception.

 

17.   To answer telephones, channel messages, sort and distribute departmental mail

 

18.   To book appointments for Chief Pharmacist.

 

19.   To undertake photocopying, thereby supporting pharmacists & technicians.

 

20.   As part of the department induction, to help train new staff.

 

21.   To liaise closely with other clerical colleagues to ensure all daily tasks are completed.

 

22.   To co-operate with other members of pharmacy staff as necessary, to facilitate the smooth running of department by ensuring timely execution of duties.

 

23.   To maintain a clean, tidy working environment and equipment such as printers & photocopiers.

Person specification

Experience and Knowledge

Essential criteria
  • On the job experience with keyboard usage in a pharmacy or medical enviorment
Desirable criteria
  • • Experience of working as part of a team
  • • Experience of checking prices and invoices

Qualification and Professional Training

Essential criteria
  • • NVQ 2 Or • equivalent experience of dealing patients and customers and dealing with orders and invoices
Desirable criteria
  • • RSA 1 or equivalent

Skills and Abilities

Essential criteria
  • Relevant computer skills and able to work at VDU for long periods
  • Able to carry out routine tasks under Standard Operating Procedures (SOPs)
  • Able to take instructions from more senior members of staff
  • Recognises own limitations
  • Able to work on own initiative

Personal Qualities

Essential criteria
  • Able to communicate effectively verbally & in writing
Desirable criteria
  • Enthusiastic and keen to learn
  • Work as part of a team

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.CTP The Ministry of Defence partnering with Right ManagementDisability confident employerStep into healthPride In Veterans

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Karen Evans
Job title
Lead Pharmacy Technician Procurement and Homecare
Email address
[email protected]
Telephone number
02476153296
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