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Job summary

Main area
Pathology Administration
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Will be expected to work some late nights and weekends (7am starts or 7pm finishes))
Job ref
218-AC-B2-6427110
Employer
University Hospitals Coventry and Warwickshire NHS Trust
Employer type
NHS
Site
George Eliot Hospital
Town
Nuneaton
Salary
£22,383 per annum
Salary period
Yearly
Closing
11/07/2024 23:59

Employer heading

University Hospitals Coventry and Warwickshire NHS Trust logo

Clinical Administration Assistant (Phlebotomy)

NHS AfC: Band 2

Job overview

To operate and maintain the Pathology Appointment telephone service for the Coventry and Warwickshire Pathology service (University Hospitals Coventry and Warwickshire; George Eliot Hospital NHS Trust and South Warwickshire Hospitals NHS Trust), and provide help when required to the Phlebotomy service.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. 

Main duties of the job

We are looking for an administration assistant to operate and maintain the Pathology Appointment telephone service for the Coventry and Warwickshire Pathology service. 

You will assist the CWPS Admin Manager (GEH) with administration tasks such as filing and photocopying. 

The successful candidate will provide help when required to the Phlebotomy service, under the guidance of the Phlebotomy Supervisor and Pre-Analytical Lead Supervisor. Phlebotomy experience is desirable but full training will be provided.

Working for our organisation

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Detailed job description and main responsibilities

To be fully familiar with the telephone booking system for making Phlebotomy appointments within CWPS.

To work with the CWPS  Admin Manager, in monitoring all issues relating to accessibility of Pathology staff by outside users, to ensure that the most customer efficient service is developed. 

General Office duties to include, data entry, typing, filing, post, preparing courier runs.

To transfer calls to all relevant Departments and individuals, having a sound knowledge of the whereabouts of listed individuals 

To be trained in all relevant aspects of the Laboratory Information Management System (LIMS), and have responsibility for giving results to callers for all disciplines in Pathology

To be familiar with patient resulting systems, and use these as a results system as well, when necessary.

To take and relay direct and telephone messages for all staff in the Department. 

To undertake stock control for office stationery.

To undertake personnel filing on behalf of the CWPS Admin Manager. 

To participate in appraisals and personal reviews and work to agreed set objectives.

Responsible for the collection of blood samples, from inpatients, outpatients, clinics, gp surgeries and homes of patients as specified by the supervisor.

Responsible for the safe disposal of contaminated materials including sharps.

Undertake preparation of samples for testing using separation techniques such as centrifugation and tapping off.

Undertake agreed clinical and non-clinical tasks following training, ensuring referral to appropriate trained staff as required.

Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards.

OTHER DUTIES:
To undertake any other duties commensurate with the grade as requested with prior discussion and agreement of post holder

For further details of the role please see the attached job description. 

Person specification

Qualifications/Training

Essential criteria
  • See Supporting documents
Desirable criteria
  • See Supporting documents

Experience

Essential criteria
  • See Supporting documents
Desirable criteria
  • See Supporting documents

Skills & Abilities

Essential criteria
  • See Supporting documents

Knowledge

Essential criteria
  • see supporting documents

Employer certification / accreditation badges

No smoking policyAge positiveDisability confident leaderImproving working livesArmed Forces Covenant (Silver Award)Pathway to excellenceCare quality commission - GoodPregnancy Loss PledgeHeart Charter

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Karen Moss
Job title
Administration Manager
Email address
[email protected]
Telephone number
02476865174
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