Job summary
Employer heading
RISE Medical Secretary
NHS AfC: Band 4
Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.
Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services
‘We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’
Armed Forces Community welcome to apply.
PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.
Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team. If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.
Candidate Information Pack - final version - digital (canva.com)
Job overview
Band 4 Medical Secretary at Hunter House, The Railings, Rugby - 37.5 hours per week
The Coventry and Warwickshire Trust have an exciting opportunity available for an enthusiastic, self-motivated individual with excellent communication and organisation skills to apply for the role Medical Secretary based at The Railings, Rugby.
Main duties of the job
You will work within an integrated and skill mixed admin team based in Rugby, providing complex secretarial and admin support with responsibility for coordinating and managing the work required by the clinical services. You will be expected to show initiative and have the ability to delegate tasks appropriately and supervise staff in order to effectively and efficiently support clinical service delivery.
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
Working for our organisation
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
These include:
- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support group
We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Detailed job description and main responsibilities
We are looking for confident individuals, with excellent communication, IT and organisational skills, with the ability to be sympathetic and sensitive to the requirements of both patients and staff.
This is an excellent opportunity for a self-motivated and enthusiastic individual who wishes to provide complex admin support to Medical Consultants and their clinical teams.
Person specification
Qualifications
Essential criteria
- Good General Education (eg. GCSE English and Maths A-C)
- QCF Business Administration Level 3
- QCF Customer Service Level 3
Knowledge and Skills
Essential criteria
- Articulate with excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Ability to manage and prioritise own and other’s workload and use own initiative
- Excellent time management skills ability to prioritise conflicting demands in order to meet deadlines
- Ability to problem solve and deal professionally with complaints
- Knowledge of medical terminology
- Ability to take and transcribe notes of meetings in a timely manner
- Advanced keyboard / IT skills
Experience
Essential criteria
- Competent working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
- Experience of working in a busy office / customer care environment
- Experience of working in Healthcare
- Audio & Copy typing experience
- Experience of working in a supervisory role and delegating work
- Medical secretarial experience
Personal Attributes
Essential criteria
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
Documents to download
Further details / informal visits contact
- Name
- Ghislane Barker
- Job title
- Senior Admin Lead
- Email address
- [email protected]
- Telephone number
- 01788 513700
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