Swydd wag: Team Secretary (FTC 9 months), Coventry and Warwickshire Partnership NHS Trust, Rugby

Crynodeb o'r swydd

Prif leoliad: Team Secretary
Gradd: NHS AfC: Band 3
Contract: Cyfnod Penodol: 9 mis
Oriau: Rhan-amser - 25 awr yr wythnos
Cyfeirnod y swydd: 444-6421734-CG

Cyflogwr: Coventry and Warwickshire Partnership NHS Trust
Math o gyflogwr: NHS
Gwefan: Brunel House, The Railings, Rugby
Tref: Rugby
Cyflog: £22,816 - £24,336 Pro Rota
Cyfnod cyflog: Yn flynyddol
Yn cau: 11/07/2024 23:59

Team Secretary (FTC 9 months)

NHS AfC: Band 3

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services

‘We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’

Armed Forces Community welcome to apply.

PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.

Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team. If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.

Candidate Information Pack - final version - digital (canva.com)

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

You will support the standardisation of admin support across the Trust to improve the efficiency and effectiveness of the admin support received by clinical services. We are looking for individuals with a positive approach to change who are supportive of service improvements and able to build effective working relationships, be approachable and accessible with a flexible approach to work.

We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner. Knowledge and experience in customer care would be an advantage.

Applicants will need to be computer literate in Word, Excel and Outlook with excellent accuracy in data input. Experience of minute taking is an advantage as well as audio typing. You must have the ability to multitask, manage and prioritise your own workload and be able to work on both your own initiative and as part of a team.

Manyleb y person

Qualifications

Meini prawf hanfodol

Good General Education English & Maths A - C
QCF Business Administration Level 2 or equivalent qualification / experience/ willing to work towards completion of this
QCF Customer Service Level 2 or equivalent qualification / experience/ willing to work towards completion of this

Knowledge and Skills

Meini prawf hanfodol

Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
Advanced keyboard / IT skills Including audio typing
Ability to manage and prioritise own and other’s workload and use own initiative
Understanding of working in a supervisory role
Good organisation skills and ability to multitask
Good time management skills
Ability to take and transcribe notes of meetings in a timely manner
Ability to maintain relevant recording and information systems
Understand confidentiality and apply the principles in every day working practice

Experience

Meini prawf hanfodol

Experience of working in a busy office / customer care environment
Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)

Personal Attributes

Meini prawf hanfodol

Work effectively and flexibly as part of a team to meet the needs of the services
Confident in dealing with people at all levels
Ability to travel to multiple sites

The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, if appropriate for the role, it is mandatory requirement for all newly appointed staff to be registered with the Disclosure and Barring Service (DBS) Update Service.

The Trust is committed to Equal Opportunities and welcomes applications regardless of age, gender, race, disability or sexual orientation. Guidance and criteria on the filtering criminal cautions and convictions can be found on the Disclosure and Barring Service website.

For more information on how our Trusts handles your data please view the 'Privacy Notice - Staff - V1.0 May 2018.pdf' at https://www.covwarkpt.nhs.uk/privacy