Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time
- Job share
- Job ref
- 444-6490520-BL
- Employer
- Coventry and Warwickshire Partnership NHS Trust
- Employer type
- NHS
- Site
- Shirley House,
- Town
- Solihull
- Salary
- £22,816 - £24,336 Pro Rota
- Salary period
- Yearly
- Closing
- 04/08/2024 23:59
- Interview date
- 19/08/2024
Employer heading
Admin Support - Band 3
NHS AfC: Band 3
Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.
Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services
‘We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’
Armed Forces Community welcome to apply.
PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.
Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team. If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.
Candidate Information Pack - final version - digital (canva.com)
Job overview
Post: Band 3 Admin Support – 22.5 hours per week Weds -Fri
Directorate: Learning Disabilities & Autism
Location: Shirley House, Solihull
Due to the current post holder reducing their hours we are looking for a dynamic individual with excellent communication, organisational and secretarial skills to support the administration function within our Community Learning & Disability Respite Service who are currently based in Solihull.
Main duties of the job
The successful candidate will provide an efficient and comprehensive administration and secretarial support to clinicians and managers within the Learning Disability team. We are looking for an individual with a positive and compassionate approach to supporting patient care with excellent customer service skills. We have a partial electronic patient record which is central to our work, so accurate record keeping is critical and you must be able to concentrate in a busy working environment. The successful candidate must show a positive approach to change and who are supportive of service improvements.
The successful candidate will be educated to GCSE level with an administration NVQ or QCF or equivalent experience. Excellent IT skills are essential, with experience of word processing, excel data entry, email and audio typing. Knowledge of digital dictation would be desirable. Accurate data recording on patient electronic systems. Knowledge and experience of procurement and ordering. Previous experience of working within a health care setting would be desirable.
You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. You must be a team player and able to work autonomously, using your own initiative.
Working for our organisation
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
These include:
- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support group
We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Detailed job description and main responsibilities
The LD&A directorate provide a range of services for children and adults with a learning disability, including specialist multi-disciplinary community services, intensive support services, specialist respite services and inpatient assessment and treatment services.
The multi-disciplinary, Intensive Support Team provide a highly specialist service for with adults in Coventry, Warwickshire & Rugby who have a diagnosed Learning Disability who may also be Autistic as well as other complex needs. People are referred to the team for highly specialist, intensive intervention around mental illness and /or behaviours that may be challenging. The team work collaboratively with the core Community Learning Disability team colleagues, , trust mental health colleagues, social care, families, carers, Commissioners and private care providers.
The services’ primary purpose is to provide person centred clinical interventions to avoid inappropriate admissions to mental health and specialist hospitals. Also, to support successful discharge for clients from those hospitals back into the community.
Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.
The successful candidate will be educated to GCSE level with an administration NVQ or QCF or equivalent experience. Excellent IT skills are essential, with experience of word processing to include report writing, excel, data entry, email and audio typing. Knowledge of digital dictation would be desirable. Accurate data recording on patient electronic systems. Knowledge and experience of procurement and ordering. Previous experience of working within a health care setting would be desirable.
Any applicants will be shortlisted and interviewed in accordance with the Trust’s Recruitment and Selection Policy.
Person specification
Qualifications
Essential criteria
- Good General Education (eg. GCSE English and Maths A-C)
- QCF Business Administration Level 2
- QCF Customer Service Level 2
Experience
Essential criteria
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
- Experience of working in a busy office / customer care environment
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Huzaifa Sheikh
- Job title
- Admin Team Co-ordinator
- Email address
- [email protected]
- Telephone number
- 07917 131 388
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