Job summary
- Main area
- Medical Secretary
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 285-4822-MH
- Employer
- Black Country Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Bushey Fields Hospital
- Town
- Dudley
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- 26/09/2024 23:59
Employer heading
![Black Country Healthcare NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/4119.png)
Medical Secretary
NHS AfC: Band 4
Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.
Across the whole of the region we provide:
- Adult and older adult mental health services
- Specialist learning disability services
- Mental health services for children and young people
- Community healthcare services for children, young people and families in Dudley
Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.
We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.
We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk.
Don’t meet every single requirement? Studies have shown that women and ethnic minority candidates are less likely to apply to jobs unless they meet every single qualification. At Black Country Healthcare we recognise and value all forms of knowledge and expertise, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the job description/person specification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
For further supporting information to help you apply for this role please see documents attached under ‘Additional documents’.
Job overview
We are currently looking to recruit to a Medical Secretary post for the Adult ADHD Service within Black Country Healthcare NHS Foundation Trust, based at Bushey Fields Hospital, Dudley.
We require an enthusiastic and highly motivated Medical Secretary, who can provide an efficient secretarial support service to a Consultant Psychiatrist and their respective team in Adult Psychiatry.
Main duties of the job
You will be expected to work independently and as part of a team, exercising judgement and initiative to prioritise and co-ordinate your own workload. In addition to general medical secretarial duties the post-holder will attend multidisciplinary team meetings when required and follow up meeting actions, ensuring patients’ medical records are kept up-to-date, book appointments, co-ordinate Outpatient and Community Clinics. You will be required to use various computerised systems, e.g. Microsoft Office, Outlook and patient administration systems (eg; RIO) to input referrals and make appointments where required, together with audio transcription via a digital dictation system (Bighand). Please note that full training will be provided on the relevant IT systems.
Working for our organisation
The post holder will provide a comprehensive medical secretarial role, acting as first point of contact for the medical team.
If you are looking for a new challenge with an exciting service, have the requirements for the role and are interested in this post, then please apply now.
Detailed job description and main responsibilities
See attached job description and person specification.
The successful candidate will need to have excellent communication skills, be extremely organised and have exemplary secretarial/administrative skills. This role is very busy and demanding, with competing demands and deadlines to meet. We require an individual who is able to work on their own initiative and also as part of a wider team.
The post holder will be required to have the AMSPAR Diploma together with medical secretarial experience, or extensive medical secretarial experience together with RSA/OCR Level 3 qualification in typewriting / word processing / audio typing or equivalent. Experience and understanding of patient information systems would be advantageous. MS Office experience is essential as you may be required to use all packages within the role.
Person specification
Education
Essential criteria
- Minimum of 5 x GCSE’s at Grade C or above, including English and Maths, or equivalent
- RSA/OCR Level 3 typing / word processing or equivalent typing/word processing qualification and/or experience.
- AMSPAR Diploma or equivalent qualification or previous relevant experience in a Medical Secretary role
- Audio Typing skills
Experience
Essential criteria
- Relevant secretarial experience, preferably in a NHS environment
Desirable criteria
- Working knowledge and understanding of confidentiality
- Experience of line managing staff
Knowledge
Essential criteria
- Fast and accurate audio and typing skills Use of patient information systems (eg; RIO) Use of electronic mail and diaries Use of various MS Office computer packages including word, excel, outlook and powerpoint. Ability to prioritise own workload Ability to organise diary, meetings, office systems. Able to concentrate over prolonged periods with frequent interruptions. Ability to prioritise work and meeting deadlines / tight timeframes to complete work.
Skills/Personal Qualities
Essential criteria
- Ability to work effectively both independently and as part of a team. Ability to communicate sensitively and effectively with service users, carers and professionals both within and outside the Trust. Ability to work on own initiative without direct supervision. Seek continuous personal and professional development.
Trust Behaviours and Values
Essential criteria
- Be compassionate, empathetic and caring to everyone Enable yourself and others to act with confidence and authority in order to achieve the best outcome for everyone Work with others. Be inclusive by understanding and valuing others to achieve the best results for everyone and everything we do Act with transparency and honesty; respect and value others to do the right thing at the right time for everyone.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Shelley Mason
- Job title
- Medical Directorate Manager
- Email address
- [email protected]
- Telephone number
- 01384 324571
- Additional information
For informal enquiries, please contact Shelley Mason (Tele: 01384 324571) or e-mail ([email protected]).
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