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Job summary

Main area
Administration
Grade
NHS AfC: Band 5
Contract
Fixed term: 18 months (31-Mar-2026)
Hours
  • Full time
  • Home or remote working
37.5 hours per week (we operate a hybrid way of working)
Job ref
285-1003A-CORP
Employer
Black Country Healthcare NHS Foundation Trust
Employer type
NHS
Site
Kings Hill Centre
Town
Wednesbury
Salary
£29,970 - £36,483 Band 5
Salary period
Yearly
Closing
17/04/2025 23:59

Employer heading

Black Country Healthcare NHS Foundation Trust logo

Employment Retention Worker

NHS AfC: Band 5

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the whole of the region we provide:

  • Adult and older adult mental health services
  • Specialist learning disability services
  • Mental health services for children and young people
  • Community healthcare services for children, young people and families in Dudley

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.

We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk. 

Don’t meet every single requirement? Studies have shown that women and ethnic minority candidates are less likely to apply to jobs unless they meet every single qualification. At Black Country Healthcare we recognise and value all forms of knowledge and expertise, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the job description/person specification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

For further supporting information to help you apply for this role please see documents attached under ‘Additional documents’.

Job overview

 

Post Title: Retention Worker

Department: Employment Retention Service , with IPS Employment  Services

Location: Black Country

Directorate: Strategy

Band: 5

Hours: 37.5

Contract Type: Fixed Term for 18 months until March 2026

Responsible to: Employment Retention  Team Lead

 

Main duties of the job

We are looking to recruit two Employment Retention Workers into our secondary care mental health services .  You will join a team of specialist advisors that will support individuals with severe and enduring mental health needs.  This post will focus on supporting individuals to retain their employment if they are off sick or at risk of losing their job.

 

Working for our organisation

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the whole of the region we provide:

  • Adult and older adult mental health services
  • Specialist learning disability services
  • CAMHS

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.

Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

We currently employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.

 

Detailed job description and main responsibilities

You will manage your own caseload of clients and support them and their employers to resolve any issues, look at sustainable return to work plans, and offer advice on reasonable adjustments to the workplace that can enable our clients to remain at work.

You will receive regular supervision and support from the team and will be part of the wider Employment Service.  Ideally the successful candidate will have previous experience of supporting people with mental health problems or disabilities to retain their employment.  This could be from a background in human resources, occupational health/therapy or from an advocate/trade union perspective. Training and support will be provided to the successful candidate as will a full induction into the role.

For further information about the role please contact  Suzi Wint on [email protected] or Michelle Ward [email protected]

 

Person specification

Education

Essential criteria
  • Degree or equivalent level of experience
Desirable criteria
  • L4 Information, Advice and Guidance

Skills

Essential criteria
  • Effective communication skills to convey complex information to a range of providers

Abilities

Essential criteria
  • Ability to maintain accurate and detailed client notes and write concise reports and correspondence
  • Ability to motivate and support clients to resolve workplace issues

Experience

Essential criteria
  • Experience of support people with mental health problems in the community

Knowledge

Essential criteria
  • Working knowledge of support that is available to employed individual, and the rights of those with disabilities

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveDisability confident leaderCare quality commission - GoodArmed Forces Covenant Bronze Award

Applicant requirements

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Doreen Till
Job title
Employment Retention Team Manager
Email address
[email protected]
Telephone number
07780956403
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