Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 5
- Contract
- Fixed term: 18 months (31-Mar-2026)
- Hours
- Full time
- Home or remote working
- Job ref
- 285-1003A-CORP
- Employer
- Black Country Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Kings Hill Centre
- Town
- Wednesbury
- Salary
- £29,970 - £36,483 Band 5
- Salary period
- Yearly
- Closing
- 17/04/2025 23:59
Employer heading

Employment Retention Worker
NHS AfC: Band 5
Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.
Across the whole of the region we provide:
- Adult and older adult mental health services
- Specialist learning disability services
- Mental health services for children and young people
- Community healthcare services for children, young people and families in Dudley
Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.
We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.
We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk.
Don’t meet every single requirement? Studies have shown that women and ethnic minority candidates are less likely to apply to jobs unless they meet every single qualification. At Black Country Healthcare we recognise and value all forms of knowledge and expertise, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the job description/person specification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
For further supporting information to help you apply for this role please see documents attached under ‘Additional documents’.
Job overview
Post Title: Retention Worker
Department: Employment Retention Service , with IPS Employment Services
Location: Black Country
Directorate: Strategy
Band: 5
Hours: 37.5
Contract Type: Fixed Term for 18 months until March 2026
Responsible to: Employment Retention Team Lead
Main duties of the job
We are looking to recruit two Employment Retention Workers into our secondary care mental health services . You will join a team of specialist advisors that will support individuals with severe and enduring mental health needs. This post will focus on supporting individuals to retain their employment if they are off sick or at risk of losing their job.
Working for our organisation
Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.
Across the whole of the region we provide:
- Adult and older adult mental health services
- Specialist learning disability services
- CAMHS
Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.
Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.
We currently employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.
Detailed job description and main responsibilities
You will manage your own caseload of clients and support them and their employers to resolve any issues, look at sustainable return to work plans, and offer advice on reasonable adjustments to the workplace that can enable our clients to remain at work.
You will receive regular supervision and support from the team and will be part of the wider Employment Service. Ideally the successful candidate will have previous experience of supporting people with mental health problems or disabilities to retain their employment. This could be from a background in human resources, occupational health/therapy or from an advocate/trade union perspective. Training and support will be provided to the successful candidate as will a full induction into the role.
For further information about the role please contact Suzi Wint on [email protected] or Michelle Ward [email protected]
Person specification
Education
Essential criteria
- Degree or equivalent level of experience
Desirable criteria
- L4 Information, Advice and Guidance
Skills
Essential criteria
- Effective communication skills to convey complex information to a range of providers
Abilities
Essential criteria
- Ability to maintain accurate and detailed client notes and write concise reports and correspondence
- Ability to motivate and support clients to resolve workplace issues
Experience
Essential criteria
- Experience of support people with mental health problems in the community
Knowledge
Essential criteria
- Working knowledge of support that is available to employed individual, and the rights of those with disabilities
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Doreen Till
- Job title
- Employment Retention Team Manager
- Email address
- [email protected]
- Telephone number
- 07780956403
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