Job summary
Employer heading
Community Health Care Support Worker
NHS AfC: Band 3
Welcome from our Chief Executive
Our organisation is expanding and we're looking for people with the right values, skills and/or potential to join us. We need people with energy, expertise, enthusiasm to help us provide the very best possible specialist NHS mental health and learning disability care. This involves helping us achieve our strategy to improve the quality of life for the communities we serve through People, Prevention and Partnerships.
So what can we offer you in return?
We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.
You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.
As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.
If you like the sound of that, then come and join our team.
Job overview
Are you looking for a stimulating and rewarding challenge? Do you have the ability to actively listen and communicate effectively, show empathy and compassion with a willingness to learn? We are looking to recruit an experienced, enthusiastic and motivated Community Support Worker, to work within our experienced and friendly team supporting people living with Dementia and those with severe and enduring mental health problems. The team provides specialised mental health care within a recovery focused model designed to enable and encourage services users to develop positive coping strategies to maximise their independence and potential.
We are looking to employ a full time Community Support Worker (Band 3) working 37.5 hours a week. The hours are made up as follows Monday to Friday 9am to 5pm.
The role is to work within the Dementia and Older Person’s Mental Health Team based at Drayton House in Chichester, West Sussex.
To protect the health and safety of our staff/workers, patients, and those attending our sites, we encourage our workforce to get fully vaccinated against COVID
Main duties of the job
The role involves supporting the community nurses in delivering excellent service to the patients under our care. The successful candidate will be undertaking clinical visits to patients and their carers out in the community, be able to work as part of the multi-disciplinary team, feeding back any concerns thus ensuring risks are identified, discussed and acted upon within a timely manner.
You will be assisting the community nurses to plan, implement, review and evaluate individual patients care plans thus ensuring the patients’ needs are at the fore at all times. The successful candidate will be expected to deliver safe and compassionate care and be pro-active in their approach to promote social inclusion and positive occupation in accordance with our Trusts values and behaviours.
The ability to travel within work hours is essential.
To protect the health and safety of our staff/workers, patients, and those attending our sites, we encourage our workforce to get fully vaccinated against COVID
Working for our organisation
Our vision is to deliver excellent mental health services which improve the health of our communities. To do this we need outstanding people who share our values:
People first: People are at the heart of everything we do
Future Focused: We are optimistic, we learn and we always try to improve
Embracing change: We are bold, innovative and disciplined about making use of our resources to continuously improve
Working together: We provide services in partnership with patients, families and others
Everyone counts: We value, appreciate and respect each other
Detailed job description and main responsibilities
Area Detail
Communication & Relationship skills Provide and receive information from clients, client’s representatives and immediate team colleagues.
Exchanges factual information to client’s using persuasion,
reassurance, tact and empathy.
Overcome barriers to understanding that may be a result of
mental illness.
Knowledge, Training and experience Undertake procedures and practices that will require a base level of theoretical knowledge.
Knowledge of health and related procedures, clinical observations, Mental Health act.
NVQ 3 training.
Analytical & Judgement Skills Assess patient’s condition through basic test results, assess comfort of patient, and instigate emergency procedures.
Planning & Organisational Skills Plan and organise own day-to-day work including home visits.
Physical Skills Support clients using equipment where narrow margins exist
for error, accuracy is important and use of them requires
training/ practice.
May carry out activities such as venepuncture as trained
Undertake training to ensure safety and competence using equipment.
Person specification
Qualifications
Essential criteria
- Good general education
- NVQ level 3 or equivalent experience
Knowledge/Experience
Essential criteria
- Experience of working with mental health needs in a paid or voluntary capacity
- Experience of working collaboratively i.e. with colleagues, wider teams, service users etc
- An understanding of confidentiality
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Candice Douglas
- Job title
- Team Leader
- Email address
- [email protected]
- Telephone number
- 03003040681
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