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Job summary

Main area
Adult Burns ward
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
23 hours per week (Part time - 23 hours per week Days and Night shifts)
Job ref
276-6600707-AC
Employer
Queen Victoria Hospital NHS Foundation Trust
Employer type
NHS
Site
Queen Victoria Hospital
Town
East Grinstead
Salary
£23,615 per annum pro rata for part time
Salary period
Yearly
Closing
29/09/2024 23:59

Employer heading

Queen Victoria Hospital NHS Foundation Trust logo

Health Care Assistant Burns Ward

NHS AfC: Band 2

Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.

In addition to receiving tertiary referrals from across the South East of England, we have a network  of ‘spoke’ sites at district general hospitals enabling our consultants to offer their expertise with routine treatments and consultations as close to patients’ homes as is possible. With the recent addition of video led ‘virtual’ consultations we also enable patients who have some distance to travel to avoid the additional stress and worry of a long journey.

Working at QVH combines the excitement, challenge and career opportunities of many larger organisations with the satisfaction of delivering excellent patient care that really does re-build our patients’ lives. 

We also offer attractive benefits such as 

  • tailored personal development to support career aspirations, including accredited clinical and management development programmes
  • flexible working arrangements for a work-life balance that suits you and your needs
  • a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes

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Sustainability

At Queen Victoria Hospital we want to be the first Net Zero Hospital in England, and to achieve that wants every member of staff to be a green champion.  The way in which the Trust works has a significant impact on the organisation’s carbon footprint and that of our patients. From the heat, light and power supplies within the hospital to avoiding unnecessary patient journeys, the Trust is empowering all staff to create a sustainable health and care environment for future generations. The Trust expects all staff to reuse and recycle more, to use energy and water efficiently, to walk or cycle to work if you can, and to have a focus on sustainability in the workplace. 

You can view our Green Plan here: Green Plan - Queen Victoria Hospital (qvh.nhs.uk)

Job overview

Adult Burns Ward

Our Burns Unit  is an 6 bedded acute surgical ward caring for patients who have sustained burns or other skin loss injuries .  We have an opportunity for a Health Care Assistant to join our busy and friendly specialist team.

The ideal candidate will be emphatic, caring and compassionate.
You will also be reliable, self-motivated and able to work as a member of the team assisting all staff in the daily running of the ward and providing high standards of care to patients.

Previous experience in a health care setting is desirable although orientation, training and supervision will be provided. Basic IT skills are beneficial.

Queen Victoria Hospital offers developmental opportunities for Health Care Assistants. You will be enrolled on the Care Certificate and be given the opportunity to apply for the various apprenticeship programmes.

Main duties of the job

The Healthcare Assistant will work as part of the ward team with the supervision of registered practitioners to provide effective, safe patient focused care at all times.

Contribute to the development of the care environment with a positive, professional attitude.

Contribute to the maintenance of daily provision of service and care to meet the individual needs of patients and department.

To support the smooth running of the ward and ensure patients, relatives and carers are dealt with in a friendly and efficient manner.

You will ensure that policies and guidelines are adhered to.

Working for our organisation

Rated GOOD overall with outstanding care by the CQC.  A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.

At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Detailed job description and main responsibilities

Clinical Responsibilities

  • To prepare bed spaces in preparation for receiving patients
  • Assist to ensure the ward is restocked and have shared responsibility for maintaining the cleaning of clinical areas
  • To assist with the admission and discharge of patients
  • The post holder will be required to work as part of a skilled team to support the provision of an effective and safe clinical service
  • Work as part of a team under supervision to provide a safe, effective environment of care for patients, relatives and their carer’s. Under direction of a registered practitioner, to support a comprehensive level of care, maintaining high standards and continuity of care to patients
  • Support the registered practitioner in the delivery of direct and indirect patient care
  • Under the direction of a registered practitioner, undertake a range of delegated clinical duties including record keeping, patient observations ,specimen handling and participate in wound care
  • Under the direction of the registered practitioner check sterilised equipment, ensuring related paperwork is in order and completed correctly
  • To assist in ensuring all written documentation is completed, i.e. Patient care plans and charts
  • Use the Patient Centre system for relevant purposes
  • Assist with the provision of the day-to-day management of clinical equipment and report any problems to senior colleagues, completing the necessary documentation
  • Communicate with colleagues, patients and their relatives/ carers in a professional and compassionate manner. To escalate any concerns about a patient to the relevant practitioner immediately
  • Assist patients with activities of daily living whilst ensuring the privacy and dignity of the patient is maintained at all times, for example, undressing, chaperoning, emotional and physical support overcoming barriers to communication
  • Ensure patients, visitors and staff are dealt with sensitively and professionally with due regard to ethnic origin, culture, religion, disability and sexual orientation
  • Acting as a positive role model for peers, supporting other HCAs as required
  • Maintain professionalism at all times and respect colleagues
  • To deal with queries and problems from patients and staff, both on the telephone and personally, in a positive and helpful manner and escalate as appropriate
  • Attend department meetings
  • Ensure a safe environment in the department for patients/staff and visitors and inform the Ward Matron/ Nurse in Charge of potential hazards. Comply with COSHH regulation and other Health and Safety legislation
  • Assist in the evaluation of new equipment and resources
  • To undertake phlebotomy tasks as required upon completion of the competency
  • Be able to use any information technology within the department

Person specification

Qualifications

Essential criteria
  • A good standard of secondary education
Desirable criteria
  • NVQ in healthcare or equivalent

Attributes

Essential criteria
  • Demonstrates compassion when dealing with patients, families and colleagues

Experience

Essential criteria
  • Experience of team working
Desirable criteria
  • Experience of caring for and supporting patients in a care/ hospital environment

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerStep into healthArmed Forces Covenant Bronze Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Eloise Lucas
Job title
Burns Unit Manager
Email address
[email protected]
Telephone number
01342 414440
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