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Crynodeb o'r swydd

Prif leoliad
Head and Neck Unit
Gradd
NHS AfC: Band 2
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Must be flexible and able to work weekdays, weekends and bank holidays, with occasional night shifts)
Cyfeirnod y swydd
276-6456412-KV
Cyflogwr
Queen Victoria Hospital NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
QVH East Grinstead. Head and Neck Unit
Tref
East Grinstead
Cyflog
£22,383 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
04/08/2024 23:59

Teitl cyflogwr

Queen Victoria Hospital NHS Foundation Trust logo

Health Care Support Worker - Head and Neck Unit

NHS AfC: Band 2

Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.

In addition to receiving tertiary referrals from across the South East of England, we have a network  of ‘spoke’ sites at district general hospitals enabling our consultants to offer their expertise with routine treatments and consultations as close to close to patients’ homes as is possible. With the recent addition of video led ‘virtual’ consultations we also enable patients who have some distance to travel to avoid the additional stress and worry of a long journey.

Working at QVH combines the excitement, challenge and career opportunities of many larger organisations with the satisfaction of delivering excellent patient care that really does re-build our patients’ lives. 

We also offer attractive benefits such as 

  • tailored personal development to support career aspirations, including accredited clinical and management development programmes
  • flexible working arrangements for a work-life balance that suits you and your needs
  • a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes

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Sustainability

At Queen Victoria Hospital we want to be the first Net Zero Hospital in England, and to achieve that wants every member of staff to be a green champion.  The way in which the Trust works has a significant impact on the organisation’s carbon footprint and that of our patients. From the heat, light and power supplies within the hospital to avoiding unnecessary patient journeys, the Trust is empowering all staff to create a sustainable health and care environment for future generations. The Trust expects all staff to reuse and recycle more, to use energy and water efficiently, to walk or cycle to work if you can, and to have a focus on sustainability in the workplace. 

You can view our Green Plan here: Green Plan - Queen Victoria Hospital (qvh.nhs.uk)

Trosolwg o'r swydd

Head and Neck Unit

The Head and Neck Unit is an 8 bedded acute surgical ward caring for Maxillo-Facial/ENT cancer and reconstructive surgery patients.  We have an opportunity for a Health Care Support Worker to join our busy and friendly specialist team.

The ideal candidate will be empathic, caring and compassionate.
You will also be reliable, self-motivated and able to work as a member of the team assisting all staff in the daily running of the ward and providing high standards of care to patients.

Previous experience in a health care setting is desirable although orientation, training and supervision will be provided. Basic IT skills are beneficial.

Queen Victoria Hospital offers developmental opportunities for Health Care Support Workers.  You will be enrolled on the Care Certificate and be given the opportunity to apply for the various apprenticeship programmes.

Prif ddyletswyddau'r swydd

The Health Care Support Worker will work as part of the ward team with the supervision of registered practitioners to provide effective, safe patient focused care at all times.

Contribute to the development of the care environment with a positive, professional attitude.

Contribute to the maintenance of daily provision of service and care to meet the individual needs of patients and department.

To support the smooth running of the ward and ensure patients, relatives and carers are dealt with in a friendly and efficient manner.

You will ensure that policies and guidelines are adhered to.

Gweithio i'n sefydliad

Rated GOOD overall with outstanding care by the CQC.  A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care. 

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Clinical Responsibilities

  • To prepare bed spaces in preparation for receiving patients
  • Assist to ensure the ward is restocked and have shared responsibility for maintaining the cleaning of clinical areas
  • To assist with the admission and discharge of patients
  • The post holder will be required to work as part of a skilled team to support the provision of an effective and safe clinical service
  • Work as part of a team under supervision to provide a safe, effective environment of care for patients, relatives and their carer’s. Under direction of a registered practitioner, to support a comprehensive level of care, maintaining high standards and continuity of care to patients
  • Support the registered practitioner in the delivery of direct and indirect patient care
  • Under the direction of a registered practitioner, undertake a range of delegated clinical duties including record keeping, patient observations and specimen handling
  • Under the direction of the registered practitioner check sterilised equipment, ensuring related paperwork is in order and completed correctly
  • To assist in ensuring all written documentation is completed, i.e. Patient care plans and charts
  • Use the Patient Centre system for relevant purposes
  • Assist with the provision of the day-to-day management of clinical equipment and report any problems to senior colleagues, completing the necessary documentation
  • Communicate with colleagues, patients and their relatives/ carers in a professional and compassionate manner. To escalate any concerns about a patient to the relevant practitioner immediately
  • Assist patients with activities of daily living whilst ensuring the privacy and dignity of the patient is maintained at all times, for example, undressing, chaperoning, emotional and physical support overcoming barriers to communication
  • Ensure patients, visitors and staff are dealt with sensitively and professionally with due regard to ethnic origin, culture, religion, disability and sexual orientation
  • Acting as a positive role model for peers, supporting other HCSWs  as required
  • Maintain professionalism at all times and respect colleagues
  • To deal with queries and problems from patients and staff, both on the telephone and personally, in a positive and helpful manner and escalate as appropriate
  • Attend department meetings
  • Ensure a safe environment in the department for patients/staff and visitors and inform the Ward Manager/ Nurse in Charge of potential hazards. Comply with COSHH regulation and other Health and Safety legislation
  • Assist in the evaluation of new equipment and resources
  • To undertake phlebotomy tasks as required upon completion of the competency
  • Be able to use any information technology within the department

Manyleb y person

Qualifications

Meini prawf hanfodol
  • A good standard of secondary education
Meini prawf dymunol
  • NVQ in healthcare or equivalent
  • Basic IT skills

Attributes

Meini prawf hanfodol
  • Demonstrates compassion when dealing with patients, families and colleagues
  • Good communicaton skills

Experience

Meini prawf hanfodol
  • Experience of team working
Meini prawf dymunol
  • Experience of caring for and supporting patients in a care/ hospital environment

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareApprenticeships logoNo smoking policyAge positiveDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerStep into healthArmed Forces Covenant Bronze Award

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Susan Maynard
Teitl y swydd
Ward Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01342 414000
Gwybodaeth i gefnogi eich cais

Extension 4737

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg