Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Part time
- Job share
- Job ref
- 354-AN-20655-A
- Employer
- Sussex Partnership NHS FoundationTrust
- Employer type
- NHS
- Site
- Horsham Assessment & Treatment Service
- Town
- Horsham
- Salary
- £28,407 - £34,581 Pro Rata
- Salary period
- Yearly
- Closing
- 11/07/2024 23:59
Employer heading
![Sussex Partnership NHS FoundationTrust logo](https://static.trac.jobs/employer-logos/246.png)
Admin Team Leader
NHS AfC: Band 5
Welcome from our Chief Executive
Our organisation is expanding and we're looking for people with the right values, skills and/or potential to join us. We need people with energy, expertise, enthusiasm to help us provide the very best possible specialist NHS mental health and learning disability care. This involves helping us achieve our strategy to improve the quality of life for the communities we serve through People, Prevention and Partnerships.
So what can we offer you in return?
We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.
You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.
As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.
If you like the sound of that, then come and join our team.
Job overview
An opportunity has arisen for a highly motivated individual to join the Assessment & Treatment Service in Horsham.
We are looking for a candidate who has a strong sense of initiative, excellent team working ability along with experience of managing a team of staff including management of performance targets.
Candidate will be based at Horsham ATS.
Main duties of the job
- To provide effective co-ordination of all administration services including line management of all admin and clerical support services operating as part of the service.
- To support the Service Manager in all areas of administration for the service, including referral co-ordination, auditing of information and ensuring data targets are met.
- Develop working relationships with key people across the service and play an active role in supporting performance management
Working for our organisation
The post holder will provide administrative support to the clinical team, including the Service Manager, as well as supervision and leadership to the administration team across Crawley and Horsham.
The work is varied and challenging and your role will be crucial in helping to ensure the team’s key performance targets are met through administrative support and processes. You will have experience in effectively implementing and maintaining new systems.
Successful candidates must be able to demonstrate excellent communication and interpersonal skills to effectively manage the workload and administration team. A sound understanding of Clinical Information Systems is highly desirable.
Detailed job description and main responsibilities
The Admin Team Leader will provide effective line management to all designated administrative staff reporting directly to them; ensuring supervision, appraisal and personal development plans, sickness absence management, recording and monitoring, initial disciplinary, grievance and performance matters and recruitment of administrative staff.
Working directly with Service Manager, Business Manager and colleagues to ensure a highly efficient and effective administrative support is in place that is responsive to urgent and routine administrative tasks; this includes ensuring the following areas are monitored to a consistent, high standard:
- Processing new referrals via Triage team
- Scheduling new appointments within agreed wait times
- Completion of clinical letters with high level of accuracy and within a timely manner
- Monitoring the data quality within the clinical systems and performance indicators are adhered to
Person specification
Qualifications
Essential criteria
- Relevant Qualification
Knowledge & Experience
Essential criteria
- Past experience of Managing Staff
- Knowledge of Microsoft Software - Excel
Skills
Essential criteria
- Dealing with difficult conversation with staff or service users
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Bucci Fafa Young
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 07922591516
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