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Job summary

Main area
AAW Assessment and Treatment Service
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (9.00am to 5.00pm, Monday to Friday)
Job ref
354-AC-21006
Employer
Sussex Partnership NHS FoundationTrust
Employer type
NHS
Site
Chanctonbury Building
Town
Worthing
Salary
£22,816 - £24,336 per annum
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Sussex Partnership NHS FoundationTrust logo

Team Secretary

NHS AfC: Band 3

Welcome from our Chief Executive

Our organisation is expanding and we're looking for people with the right values, skills and/or potential to join us. We need people with energy, expertise, enthusiasm to help us provide the very best possible specialist NHS mental health and learning disability care. This involves helping us achieve our strategy to improve the quality of life for the communities we serve through People, Prevention and Partnerships.

So what can we offer you in return?

We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.

You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.

As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.

If you like the sound of that, then come and join our team.

Job overview

Would you like to make a difference and use your people and secretarial/administration skills to support the provision of mental health services in the community?

We are looking for a friendly, enthusiastic and self-motivated individual to join our busy Admin Team, based at Chanctonbury Building Swandean.

The post holder will provide a comprehensive secretarial service to our medical staff and support the wider multidisciplinary team with their admin, ensuring an efficient and confidential service.

Main duties of the job

After a suitable period of training, you will provide the medical staff and community mental health teams within Adur, Arun and Worthing with an efficient and confidential secretarial service, which will include diary management and clinic letter typing.

You will require excellent interpersonal skills for effective communication with service users and the multi-disciplinary team, which consists of Consultant Psychiatrists, nurses, psychologists, managers, social workers, occupational therapists, graduate mental health practitioners and support workers.

A background within healthcare services would be an advantage, but other secretarial or administration experience will be considered.

Evidence of a good general education is required, together with excellent organisational and IT skills. Flexibility, the ability to work on your own initiative and effective communication skills are all essential, as is a commitment to caring for patients in the community.

Ideally you will have experience of Microsoft Word and preferably of patient/customer administration systems, but training will be given. Excellent keyboard skills and an eye for detail are highly desirable, as are the ability to multi-task and remain calm under pressure.

Working for our organisation

We are a busy, friendly and caring administration team, based at Chanctonbury Building, Swandean, Worthing. We provide secretarial and administrative support to a variety of clinical staff across Adur, Arun and Worthing. The administration team consists of telephonists, receptionists, secretaries and senior administrative staff.

As part of our commitment to quality and professionalism, the Trust ensures that all new staff undertake a thorough induction programme. Additional training will be provided at local level and full support is always available as part of ongoing growth and development.

As a mental health trust, we place a large focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.

As well as knowing you are making a valuable contribution in supporting the care of service users in the community, you can expect to receive:

  • Generous holiday entitlement, starting at 27 days + bank holidays per annum.
  • NHS pension.
  • Access to a host of discount schemes (e.g. gyms, shopping, restaurants and cars).
  • A supportive working environment and access to training opportunities to assist you to realise your potential.
  • Access to numerous wellbeing and support programmes.
  • Excellent supervision programmes, with ongoing opportunities for training and development.
  • The opportunity to grow professionally in the Trust.

Detailed job description and main responsibilities

you will provide the medical staff and community mental health teams within Adur, Arun and Worthing with an efficient and confidential secretarial service, which will include diary management and clinic letter typing. Which will include:

  • Accurate typing of clinic letters.
  • Diary management of outpatient clinics.
  • Taking and making telephone calls to and from services users, carers, GPs and colleagues.
  • Supporting the wider clinical team with their admin on a rotational basis, including screening and sending letters to GPs and patients, updating patient records and booking appointments.
  • Minuting meetings on an ad hoc basis.
  • Occasional cover of reception and switchboard.

You will require excellent interpersonal skills for effective communication with service users and the multi-disciplinary team, which consists of Consultant Psychiatrists, nurses, psychologists, managers, social workers, occupational therapists, graduate mental health practitioners and support workers.

Please refer to the job description and person specification for full details.

This is a full time role, 37.5 hours per week, Monday to Friday, 9am to 5pm.

Please read Job Description and Person Specification for more details.

Person specification

Qualifications

Essential criteria
  • NVQ 3 or equivalent
  • RSA 3 or equivalent experience and evidence of further practical experience or equivalent
  • Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

Essential criteria
  • Proven experience of a range of secretarial procedures
  • Experience of producing documents to a high standard of presentation with good accuracy
  • Experience of maintaining office systems
  • Experience of working as part of a team

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident leaderDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodArmed Forces Covenant Gold AwardStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Helen Garrett
Job title
Admin Team Leader
Email address
[email protected]
Telephone number
03003050055
Additional information

You can also contact Teresa Williams, [email protected] 03003040055

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