Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 990-EOE-6721137-E
- Employer
- NHS England
- Employer type
- NHS
- Site
- Stephenson Street
- Town
- Birmingham
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- 02/12/2024 23:59
Employer heading
Lead Administrator - Accreditation
NHS AfC: Band 4
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
The National School of Healthcare Science (NSHCS) is seeking to fill the permanent position of Lead Administrator - Accreditation.
You will manage the administration process for the accreditation and endorsement of a portfolio of new and existing work based training providers as well the accreditation process of Higher Education Institutions (HEIs) delivering undergraduate, post graduate and post doctoral level scientific programmes.
If you are someone who is looking for a challenging role to develop your skills and further your career, this may be the post for you.
Within NHSE, the National School of Healthcare Science is an education provider who works with NHS organisations and universities across the UK to oversee the implementation of training developed for scientists working in the NHS in clinical healthcare science at all levels.
The NSHCS is committed to ensuring that scientists in training receive high quality education and learning. Our role as the accreditation team is to ensure the quality assurance of training delivery and academic learning.
Main duties of the job
The Lead Administrator - Accreditation is a key member of the team who is responsible for the provision of administrative support services relating to the accreditation and endorsement processes.
By acting as a fully integrated member of the team you will ensure that an excellent service to staff, trainees and stakeholders is provided by supporting the accreditation team and the wider School.
You will ideally be educated to Level 3 in business administration/operational management or have an equivalent level of administration experience in a similar area.
The ability to work autonomously with excellent attention to detail is essential.
The right candidate will demonstrate drive and enthusiasm for the service they will deliver. Above all you should be committed to improving the training and education experience and outcomes of learners.
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website.
Detailed job description and main responsibilities
- Management of the accreditation inbox answering and escalating queries to the appropriate work streams, staff members within the team and the wider School.
- To be fully competent with Microsoft Word, PowerPoint, PDF files, Outlook, SharePoint, and be an advanced user of Excel.
Management of the Accreditation team’s folders in Outlook and SharePoint. - Provide complex data analysis and reporting on the work of the accreditation team.
- To develop and implement administrative processes and procedures as required.
- Ensure applications for accreditation are requested from all relevant organisations.
- Manage annual monitoring of all accredited organisations.
- Maintain records of accreditation status and related correspondence.
- Ensure accurate and open communication and co-ordination with a range of organisations including Trusts and Higher Education Institutions (HEIs).
- To arrange meetings, book rooms, arrange appropriate hospitality, produce and distribute agendas and papers, and take minutes where appropriate.
- To manage electronic diaries and appointments.
- Contributing to a continuous improvement process.
- Support effective communication and stakeholder management, both internally and externally.
Person specification
Qualifications and Training
Essential criteria
- Level 3 qualification in business administration/operational management or equivalent experience.
- Advanced MS Excel skills or the ability to develop these skills.
Desirable criteria
- Learned and acquired knowledge through specialist knowledge and experience.
Experience and Knowledge
Essential criteria
- Experience of working as an administrator
- Comprehensive knowledge of using Microsoft Office Applications including Outlook, Word, SharePoint and an advanced knowledge of Excel.
- Experience of working to tight deadlines in a fast-paced office environment.
Desirable criteria
- Knowledge and strong interest in analytics and identifying key messages in analytics.
- Experience in communications and stakeholder management.
Skills and abilities
Essential criteria
- Strong communicator with excellent writing skills.
- Ability to work under pressure in a busy working environment and able to multi-task and retain concentration and manage unpredictable working days.
- Ability to work without supervision able to work on own initiative, organising and prioritising own and others’ workloads to changing and often tight deadlines.
Desirable criteria
- Strong analytical skills with experience of data analysis
Behaviours and values
Essential criteria
- Positive and flexible approach to work.
- Professional, calm and manner
- Uses own initiative and takes responsibility for own actions & behaviours.
Desirable criteria
- Constructively challenges and accepts constructive challenge from others.
- Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks out innovation.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Jas Daine
- Job title
- Accreditation and Quality Manager
- Email address
- [email protected]
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