Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 389-24-6451146
- Employer
- Bradford Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Bradford Teaching Hospitals
- Town
- Bradford
- Salary
- £43,742 - £50,056 per annum
- Salary period
- Yearly
- Closing
- 24/07/2024 23:59
Employer heading
Service Manager - MSK and Therapies
NHS AfC: Band 7
Job overview
A fantastic opportunity has arisen for an experienced manager to join the Musculo-skeletal, Breast, Plastic and Therapies Clinical Service Unit (CSU) as a Service Manager. We are looking for a reliable and motivated individual who is willing to work in partnership with the specialty leads, clinicians, nursing staff and senior administrators to ensure the delivery of timely, safe, effective care and support financial, strategic and operational objectives.
Main duties of the job
The successful candidate will provide operational and leadership support to a number of specialties and be responsible for the performance of administrative and clerical staff. They will ensure that services are delivered within budget to agreed quality standards and in accordance with agreed activity levels.
Working for our organisation
At Bradford Teaching Hospitals we’re passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We’re keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.
We’re a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.
In short, we can help you lift your career to the next level. We’ve received huge investment to improve patient care which means we have truly world-class facilities including a brand new neonatal suite, state-of-the-art intensive care unit, a newly refurbished A&E department, new children’s unit and a welcoming, modern atrium and reception area for staff and visitors.
Detailed job description and main responsibilities
The post holder will also work with CSU staff and other senior managers and be involved in the strategic development of services so that the care we provide continues to meet patient need and changing demand. The post holder will be a key part of the CSU management team and will need to work collaboratively and autonomously so that CSU and Trust wide objectives are achieved.
If you would like to join a progressive and supportive team we would love to hear from you. For an informal discussion please contact Lindsey McCorry or Tom White
Closing date:
Person specification
Experience
Essential criteria
- Previous experience at middle management level
- Experience in the management of multi-professional teams underpinned by formal management training
- Demonstrable experience of operational management in a multi- professional environment
- People management experience including appraisal and objective setting, recruitment and retention, disciplinary and performance management processes
- Budgetary management experience and familiarity with cost saving initiatives
- Understanding and experience of complex information analysis essential for informing business, finance and workforce decisions
- Previous experience in operational and strategic planning including options appraisal methodology, project/service development and change management
Desirable criteria
- Experience of working in a complex, externally regulated politically sensitive public sector organisation
- NHS management experience including ensuring administration processes support efficient patient pathways, governance assurance and understanding of AHP/Psychology services
Skills
Essential criteria
- Negotiation, influencing and diplomacy skills
- Effective leadership skills and a team player with the ability to work flexibly and across multiple sites in a diverse and highly demanding organisation
- The ability to work under pressure and take direction
- Ability to demonstrate a fair, honest and consistent approach
- The ability to self-manage and demonstrate resilience
- Change management skills including service reconfiguration
- Exceptional analytical skills, literacy and numeracy. Ability to analyse information, manipulate data and formulate reports utilising Excel and Business Objects
- Able to communicate technical information in a complex and sensitive environment
- Ability to interpret data and form plans for service development based on findings
- Able to demonstrate an approach to working in partnership with other services through effective communication and consultation skills
- Demonstrate the ability to manage clinical and business risks developing action plans to improve/maintain performance as necessary.
- Presentation skills using a variety of options and software packages
Knowledge
Essential criteria
- Understanding of Information Governance and Confidentiality
- Knowledge of the working of the NHS and wider healthcare system
- Knowledge and practical understanding of financial and commissioning frameworks
- Knowledge of workforce and capacity planning and developing business cases
- In depth knowledge of waiting list management and effective data utilisation
- Knowledge and application of key policies and procedures to include constitutional targets; patient bookings, patient choice; health and safety for example
- Understanding of the NHS modernisation agenda
- Working knowledge of NHS Constitutional Targets
Qualifications
Essential criteria
- Educated to or working towards degree level or equivalent qualification or experience
- Evidence of continuing professional development
- Willingness to undertake training and development as identified through the PDP process
Desirable criteria
- Masters level qualification in a related field
- Management qualification or post graduate diploma
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tom White
- Job title
- General Manager
- Email address
- [email protected]
- Additional information
Lindsey McCorry [email protected]
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