Job summary
- Main area
- Medical Secretary
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (pro rata)
- Job ref
- 389-24-6237620-A
- Employer
- Bradford Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- St Luke's Hospital
- Town
- Bradford
- Salary
- £22,816 - £24,336 pa pro rata
- Salary period
- Yearly
- Closing
- 16/07/2024 23:59
Employer heading
![Bradford Teaching Hospitals NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/153.png)
Support Medical Secretary Maxillofacial Department - 30 hpw
NHS AfC: Band 3
Job overview
The job holder will be responsible for the provision of a comprehensive secretarial and administrative service to the Maxillofacial Department Clinical Team.
You will support Senior Medical secretaries in a range of duties related to patient pathway management, validation of data, diary management, audio transcription and word processing of clinical letters, production of reports and other correspondence as required.
Medical secretarial experience is desirable but not essential. You will have a high standard of communication and interpersonal skills with the ability to be able to work with staff at all levels.
With support and guidance act as a point of contact and be responsible for the dissemination of information, messages and enquiries for Clinicians, liaising with multi-disciplinary team members, other health professionals and staff within and external to the Trust.
The job holder will have involvement with Clinicians and Service Managers across the Trust to ensure that patients are treated in accordance with the Trust’s policy and procedures. In particular knowledge of patient access policy and other National/local targets ie. RTT, Non RTT pathways would be an advantage.
If you feel you have the skills and experience we look forward to hearing from you.
Main duties of the job
Supports the Senior Medical Secretary in ensuring that the provision of a secretarial service within the department is both effective and efficient . Validation of patient data is also an important part of the role.
Working for our organisation
At Bradford Teaching Hospitals we’re passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We’re keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.
We’re a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.
In short, we can help you lift your career to the next level. We’ve received huge investment to improve patient care which means we have truly world-class facilities including a brand-new neonatal suite, state-of-the-art intensive care unit, a newly refurbished A&E department, new children’s unit and a welcoming, modern atrium and reception area for staff and visitors.
Detailed job description and main responsibilities
Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role.
Person specification
Experience
Essential criteria
- Previous clerical experience working in an NHS appointment booking service and for providing an excellent level of customer service.
- Extensive experience/knowledge of computers, data input and word processing.
- Experience of working with the 18 week referral to treatment policy and outpatient and inpatient policies and ensuring that service quality is maintained.
- Experience of handling complex processing issues where detailed data and process understanding is required in order to take corrective action.
- Experience of working face to face and/or telephone contact with the general public including the handling of complaints and complex calls.
- Experience of providing guidance to other team members on the processes and policies being executed by the team.
- Experience of offering suggestions for improving own or team working practices.
- Previous NHS experience.
- Medical Secretary Experience
Desirable criteria
- Medical Secretary Experience
Skills
Essential criteria
- Keyboard skills and computer skills including Microsoft Office packages
- Able to maintain prolonged concentration and accuracy
- Audio Typing/Word Processing
- Able to work without direct supervision
Qualifications
Essential criteria
- Educated to GCSE standard
- Evidence of on-going personal development.
- An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview
Desirable criteria
- Medical Secretary Diploma
Documents to download
Further details / informal visits contact
- Name
- Tracey Fletcher
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 07901266382
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