Job summary
- Main area
- Orthotics
- Grade
- NHS AfC: Band 2
- Contract
- 12 months (fixed term 12 months)
- Hours
- Part time
- Flexible working
- Job ref
- 372-COM2385
- Employer
- Calderdale and Huddersfield NHS Foundation Trust
- Employer type
- NHS
- Site
- Broad Street Plaza
- Town
- Halifax
- Salary
- £23,615 per annum, pro rata
- Salary period
- Yearly
- Closing
- 29/11/2024 23:59
- Interview date
- 04/12/2024
Employer heading
Orthotic Officer
NHS AfC: Band 2
Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.
We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.
We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.
We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us. Find out more - Why Choose CHFT?
Our Future Plans
The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visit https://future.cht.nhs.uk/
Job overview
Orthotic officers work as part of a multi-disciplinary team, providing efficient and effective administration support in the delivery of the orthotic service.
They provide a range of administration, clerical and reception support to the Orthotic service.
This post will work at the Broad street plaza, Huddersfield Royal infirmary and within Halifax Special Schools dependent on service need.
Main duties of the job
To undertake general administrative duties including ordering and invoicing supplies, processing patient referrals, input client data to maintain up-to-date and accurate records.
Working for our organisation
We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients’ homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children’s and young people’s services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS – yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members – patients, staff and the local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.
Detailed job description and main responsibilities
-Experience of working with Orthotics and Orthotic IT systems
-To communicate effectively with other staff in the team and liaise where appropriate with colleagues from other disciplines and outside agencies.
- To communicate effectively with clients, patients and carers, consistent to their level of understanding, personal preference, culture and background; ensuring their views are heard and acted upon whenever possible.
- To ensure sensitivity is shown, confidentiality assured and patient dignity maintained at all times.
To demonstrate listening skills and deal sensitively with any individual concerns.
- To carry out general computer duties required in the day to day running of the administration and reception within the Orthotic Department.
- To undertake general administrative duties including ordering and invoicing supplies, processing patient referrals, input client data to maintain up-to-date and accurate records.
- To arrange appointments for clinic consultations.
- To liaise with the wider multidisciplinary team as appropriate to ensure effective communication takes place at all times.
- To ensure confidentiality of all patient and staff related matters at all times.
- To act as a source of general advice and information to users/carers and members of the public on the provision of the service and related issues.
- To measure and fit certain items e.g. wrist splints in the Orthotic Service at the request of GP’s and consultants.
Person specification
QUALIFICATIONS / TRAINING
Essential criteria
- RSA stage II Word Processing or equivalent
- GCSE English Language and Maths or equivalent
- Ability to identify and articulate own training needs
- Ability to recognise own limitations and have a willingness to share and learn skills from others
Desirable criteria
- Audio Typing
- ECDL/Microsoft Academy
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential criteria
- Experience of using Microsoft Word
- Experience of using Microsoft Excel
- Experience of dealing and communicating with the public
- Have an understanding of Confidentiality and Data Protection
- Good organisational skills
- Office and Secretarial Procedures Office and Secretarial Procedures
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
Essential criteria
- Flexible approach
- Good inter-personal skills
- Ability to work under pressure
- Ability to work as part of a team
- Ability to maintain confidentiality at all times
- Ability to use initiative
- Good oral and written communication skills
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Nicola Glasby
- Job title
- Outpatient Therapy Service Manager
- Email address
- [email protected]
- Telephone number
- 07823535293
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