Job summary
- Main area
- Medicine
- Grade
- NHS AfC: Band 3
- Contract
- 12 months (Fixed term)
- Hours
- Full time
- Flexible working
- Job ref
- 372-MED2385
- Employer
- Calderdale and Huddersfield NHS Foundation Trust
- Employer type
- NHS
- Site
- Calderdale Royal Hospital or Huddersfield Royal Infirmary
- Town
- Halifax/Huddersfield
- Salary
- £24,625 - £25,674 pro rata
- Salary period
- Yearly
- Closing
- 01/05/2025 23:59
- Interview date
- 12/05/2025
Employer heading
Medical Secretary - Medical Specialities
NHS AfC: Band 3
Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.
We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.
We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.
We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us. Find out more - Why Choose CHFT?
Our Future Plans
The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visit https://future.cht.nhs.uk/
Job overview
We require a Band 3 Medical Secretary ideally based at CRH - with cross site working subject to service needs.
The role will be to deliver secretarial support to the Clinical Health Psychology Department, including booking appointments, taking patient phone calls, sending copy letters and maintaining accurate and timely information on Excel and EPR.
Please evidence how you meet the criteria for this role on your application.
Main duties of the job
An opportunity has arisen for a Band 3 Medical Secretary to join the Clinical Health Psychology Department
- Autonomous working but also part of a larger team of clinicians and secretaries
- The applicant must have extensive secretarial experience in an office environment and be able to prioritise conflicting and demanding workloads.
- The successful applicant must possess excellent communication skills and have the ability to work well in a team.
- The successful applicant should possess RSA II Word processing or equivalent and have a good standard of general education with the desire to learn new skills and undertake training.
- Experience of ESR & EPR systems would be beneficial as would experience in an NHS setting.
Working for our organisation
We are a growing Clinical Health Psychology Department that has good relationships across CHFT. We are committed to developing excellent quality care that aims to meet psychological needs of patients who are treated within CHFT. We develop services in a patient focussed way and compassionate care is at the heart of our department. We actively encourage and support personal development and active service development. As a newly established department, there is significant scope to work creatively in the continuation of new trust wide developments and be part of shaping our culture.
Please note, this post could be based at CRH or HRI and that all posts have an expectation of working cross site between Huddersfield Royal Infirmary and Calderdale Royal Hospital services subject to service needs as required.
Detailed job description and main responsibilities
Actively work as part of a larger team and support subject to service needs. Post, email, waiting list management. Typing, reports, EPR, ESR, Diary management, telephone communication. Fill in for other members of the team when they are away. Work closely with Clinicians as well as Management. Be the first point of contact for patients, GPs & other Trusts. Telephone cover duties, arrange and minute meetings, and any other duties as required.
See job spec and ensure you give clear examples how you meet the criteria and evidence your skill set as you will be scored on this.
Please note the advert could close prior to the closing date depending on number of applicants.
Person specification
Qualifications/Training
Essential criteria
- RSA II (or equivalent) typing/word processing and competent audio typing skills
- Willing to undertake further development/training in all aspects of waiting list management
- GSCE English grade 3 -9, (A*-D, or equivalent)
- GCSE Mathematics grade 3 -9, (A*-D, or equivalent)
Desirable criteria
- Willing to undertake further development/training
Knowledge, experience & expertise
Essential criteria
- Experience in a busy office environment
- The ability to communicate at all levels with tact and diplomacy
- Experience of using MS i.e. Word, Excel, Outlook
- Ability to organise and prioritise own workload
Desirable criteria
- An understanding of medical terminology
- Experience of working in an NHS environment
- Experience of ESR & EPR systems
- Experience of facilitating and minuting meetings
Communication & relationships
Essential criteria
- Ability to make informed judgements and make careful analysis of situations
- Ability to prioritise workloads and work under pressure maintaining accuracy and meeting deadlines
- Ability to work on own initiative and make decisions within written guidelines, sometimes without reference to others
- Ability to deal with situations involving phone calls and face-to-face contact with anxious patients/relatives and typing of information of an upsetting nature
- Ability to deal with verbal aggressive abuse from patients/relatives in a professional manner
- Knowledge of an electronic diary
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Louise Coley
- Job title
- Operations Manager
- Email address
- [email protected]
- Telephone number
- 07554 110575
If you have problems applying, contact
- Address
-
Workforce and Organisational Development
Acre Mill
Acre Street
Lindley
Huddersfield
HD3 3EB
- Telephone
- 01484 343369
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