Detailed job description and main responsibilities

Detailed job description and main responsibilities

• To be the focal point for all the Ophthalmology Teams, acting as a link between patients, patient’s relatives and medical workforce.
• Ensuring all communication is passed on accurately whilst upholding confidentiality to GP’s, Wards, Theatres, the general public and all other medical personnel. 
• To ensure that the Electronic Patient Records are an accurate documentation of the patient’s care, updating information where necessary and as required.
• Transcription and production, from Winscribe digital dictation system, of typewritten reports and correspondence for the Consultants and their teams including outpatients reports, theatre lists, admissions lists, reports and any other general correspondence. 
• To be able to prioritise workloads and have the ability to work under pressure maintaining accuracy and meeting deadlines.
• To manage waiting lists, plan theatre lists, ensuring lists are fully utilised, thereby ensuring all national and local guidelines on waiting list key standard targets are owned and met.
• Audit the Consultant’s waiting list through validation, thereby anticipating any problems, which may arise, thus ensuring waiting list key standard targets are met/maintained.
• Must be able to make last minute changes to admissions/theatre lists, to ensure full utilisation of theatre time.
• Register patients accurately on the waiting list system.
• Send appropriate information regarding admission/procedures.
• Manage and maintain the admission diary, the appointments diary, liaise with appointments centre and failsafe to arrange outpatient appointments when necessary. 
• Ensure IPTs coming in and outgoing to external Trusts have the correct paperwork attached and actioned accordingly. 
• Validating pathways ensuring patients have a plan that is documented via ‘adhoc’ on Powerchart, chasing dates for investigation, ensure requests have been made accordingly, escalate accordingly if patient is over 52 weeks and needs a TCI date.
• Send letters of discharge after patient has failed to attend, closing the pathway accordingly.
• Correct patient pathways accordingly.
• Ensure funding is in place for IFR procedures, if funding is not in place, to inform clinician that a request must be sent to the GP for IFR confirmation, prior to listing.
• Cancel clinics accordingly due to clinician annual/study leave as per policy. Cancel and reduce clinics/theatre lists as requested by consultants, ensuring that the ‘6-week Rule’ is adhered to whenever possible.  Where clinics are cancelled within the 6-week rule, ensure the appropriate forms are completed and dispatched to the appropriate persons.  
• Provide cover for colleagues, ie sick/annual leave or during excessively busy times, ensuring smooth running of the Department.  
• Offer advice and support and demonstrate duties to new members of staff.
• Provide non-clinical information to patients, patient’s relatives, GPs, other hospitals etc, whilst exercising judgement to ensure that all the relevant personnel are given necessary information as quickly as possible, thereby ensuring that any action, which needs to be taken, is taken promptly.
• To be able to work on own initiative and make decisions within written guidelines, sometimes without reference to others.
• Ad hoc duties as required and requested by the line manager or the Directorate Team.