Job summary
Employer heading
Head of Facilities
Grade J
CHS is able to offer a wide range of services. Our scale enables us to offer competitive rates and we have a long track record of providing high quality, customer-focused services.
We offer comprehensive estates, facilities management, medical engineering, catering solutions and procurement services supporting the provision of safe, effective healthcare to our communities. We are committed to delivering our Green Plan goals of reducing carbon emissions, air pollution, waste generation and improving recycling throughout delivery of our services. We also enable profit to go back into patient care.
CHS recognises that its staff are its greatest asset and that its business is its people. The company aims to create an environment and culture of openness, trust and honesty. We encourage and celebrate diversity because broader perspectives, skills, experience and knowledge will enrich and enhance the value we bring to each other, our clients, shareholders and other stakeholders.
Job overview
Professionally accountable for all aspects of Facilities Management Services for Calderdale and Huddersfield Solutions Ltd, including soft FM and general maintenance services. Responsible for ensuring the provision of a safe, clean and supportive environment for patients is maintained in accordance with any statutory or mandatory requirements.
Responsible for ensuring all associated policy and procedures are developed, reviewed and implemented as required
The successful candidate will be joining our organisation due to the retirement of the current postholder, at an incredibly exciting time.
CHS is an exceptional place to work with many amazing teams of hard working and dedicated staff, delivering high standards of estates, facilities, clinical engineering and procurement services to Calderdale and Huddersfield NHS Foundation Trust and other customers.
The Trust itself is currently reconfiguring its services, supported by £196.5m of capital funding from the Department of Health and Social Care to invest in local health services at both Calderdale Royal Hospital (CRH) and Huddersfield Royal Infirmary (HRI). This is a significant investment and an opportunity to enhance services for our populations in Calderdale, Huddersfield and West Yorkshire for generations to come.
Main duties of the job
- Support and assist the Managing Director Calderdale and Huddersfield Solutions Ltd with the development and implementation of medium and long term Estate and Facilities Strategies.
- Ensure a continuous improvement culture is developed and propose improvement strategies to enhance value and patient experience.
- Development and implementation of short, medium and long term operational policy and strategy in accordance with current and future proposed statutory, regulatory and NHS guidance.
- Provide professional and technical advice for the development and implementation of new service proposals.
- Responsible for the delivery of all facilities services including in-house and contracted services ensuring the delivery of quality and value driven services.
- Responsible for the delivery of Switchboard, General Office, Car Park and Cash management services
- Responsible for managing all facilities services risk related elements including, Infection Prevention and Control, Hazardous Waste Management, Transportation of Dangerous Goods, Food Safety Management, Health and Safety, COSHH and governance. Responsible for managing appropriately qualified staff that are appointed as authorised and competent persons as defined in the associated HTM or regulatory framework.
- Responsible for the management of all facilities services related contracts and service level agreements.
Working for our organisation
At CHS we understand the differences in delivering our services in complex environments and we have a flexible approach to meet the needs of our customers. Our Estates and Facilities management functions alongside our Medical Engineering, decontamination and procurement service, provides the following:
- Fully managed estate and building maintenance
- Medical engineering/equipment maintenance/ decontamination
- Procurement advice, guidance and governance
- Capital project management
- Transport
- Grounds maintenance.
- Portering
- Catering
- Cleaning (including robot and deep cleaning)
Detailed job description and main responsibilities
Please see attached briefing pack which contains full details of Job Description and person specification, required for the role
Person specification
Educated to Master’s Degree level, in an associated Facilities Management field
Essential criteria
- Educated to Master’s Degree level, in an associated Facilities Management field
- Proven ability to lead and manage complex, staff intensive, multi-site operations.
- Experience of facilitating partnership working, decision making and conflict resolution with staff at all level and trade union representatives at local and regional level.
- Excellent interpersonal and relationship building skills along with a proven track record in professionalism when communicating with people with strong opposing views.
- Excellent ability to communicate effectively in writing and face-toface.
SPECIAL KNOWLEDGE / EXPERTISE
Essential criteria
- Detailed and advanced knowledge and understanding of all aspects relating to the provision of facilities services, with particular knowledge of the regulatory and Duty of Care requirements relating to Health & Safety, decontamination, clean hospitals, environment and waste management.
- Proven excellent organisational and managerial skills, ability to prioritise and organise own and departmental workloads Ability to produce detailed contractual documentation and service specifications in relation to the procurement of facilities services in the NHS environment.
- Proven ability to develop Facilities Management strategy and policy.
- Proven ability to produce detailed reports and Business Cases to Board level relating to facilities service provision
PRACTICAL / INTELLECTUAL SKILLS.
Essential criteria
- Experienced at working under pressure and delivering to challenging deadlines.
- Multi-tasking skills
- Skilled at working with multidisciplinary teams
Desirable criteria
- Ability to manage own time
- Able to exercise independent judgement
GENERAL
Essential criteria
- Must be eligible to work in the UK
- Ability to work in various locations required by the Company
REGISTRATION
Essential criteria
- Membership of an associated professional organisation/institution e.g. Application Form 13 British Institute of Facilities Management
- Educated to Degree level or equivalent Senior level experience, in an associated Facilities Management field e.g.Facilities Management Environmental Management Wastes Management Project Management
- IOSH Managing Safely or equivalent
- Evidence of continuing professional development
Desirable criteria
- Educated to Master’s Degree level, in an associated Facilities Management field
Documents to download
Further details / informal visits contact
- Name
- Lorina Stacey Cragg
- Job title
- Head of Facilities
- Email address
- [email protected]
- Telephone number
- 07799262319
- Additional information
Stuart Sugarman
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