Job summary
Employer heading
Car Parking Admin Support
CHS Grade A
CHS is able to offer a wide range of services. Our scale enables us to offer competitive rates and we have a long track record of providing high quality, customer-focused services.
We offer comprehensive estates, facilities management, medical engineering, catering solutions and procurement services supporting the provision of safe, effective healthcare to our communities. We are committed to delivering our Green Plan goals of reducing carbon emissions, air pollution, waste generation and improving recycling throughout delivery of our services. We also enable profit to go back into patient care.
CHS recognises that its staff are its greatest asset and that its business is its people. The company aims to create an environment and culture of openness, trust and honesty. We encourage and celebrate diversity because broader perspectives, skills, experience and knowledge will enrich and enhance the value we bring to each other, our clients, shareholders and other stakeholders.
Job overview
We are seeking to recruit a full time Car Parking Admin Support with the possiblility of working at both HRI & CRH sites.
The successful post holder will provide admin support dealing with permits, ANPR, Park and Ride etc.
We are looking for a friendly, well organised and motivated individual.
Main duties of the job
Summary of the role:
To assist with the day to day operational administration of Facilities Management services, therefore flexibility is an important compotent of the post.
To ensure service delivery and staff information is managed efectively, accurately and that all databases are kept up to date and available.
Working for our organisation
At CHS we understand the differences in delivering our services in complex environments and we have a flexible approach to meet the needs of our customers. Our Estates and Facilities management functions alongside our Medical Engineering, decontamination and procurement service, provides the following:
- Fully managed estate and building maintenance
- Medical engineering/equipment maintenance/ decontamination
- Procurement advice, guidance and governance
- Capital project management
- Transport
- Grounds maintenance.
- Portering
- Catering
- Cleaning (including robot and deep cleaning)
All provided to nationally recognised standards giving you assurance that your premises and equipment will be the best they can, and your customers will have confidence in you as a provider.
Detailed job description and main responsibilities
Key Responsibilties:
- Ensure that confidentiality is maintained at all times, only releasing confidential information during the course of employment to those acting in an official capacity and where appropriate.
- To provide admin support dealing with permits, ANPR, Park and Ride
- Answer telephone calls in a polite and professional manner, taking accurate messages where appropriate for onward transmission or redirecting to other departments.
- Attend and take part in team meetings and regular reviews with the line manager(s).
- To maintain the filing system, including e-filing.
- Ensure the security and confidentiality of all records.
- Deal with incoming/outgoing mail/email for the department, distributing and re-directing post accordingly and ensuring outgoing mail is dispatched to the central distribution point.
- Be able to input/extract data, using relevant electronic software. To be able to manipulate data and generate basic evaluation reports.
- To maintain promotional materials using relevant software, keeping it up to date and accessible.
Person specification
Knowledge and Skills
Essential criteria
- Familiar with Microsoft office
- Basic keyboard skills
- Good organisational skills, ability to priortise and organise own workloads
- Good verbal and written communication skills
- Able to complete allocated work within agreed timescales
- Ability to deal with a wide range of people across all levels of the Trust and external to the organisation
- Demonstrate self-moviation
- Ability to learn new skills
- Must be able to pay attantion to detail and ensure work carried is accurate
Experience
Essential criteria
- Experience of using computer systems
- Ability to work undirected and using own judgment
- good interpersonal and relationship building skills
- Excellent ability to communicate effectiviely in writing and face-to-face
Qualifications
Essential criteria
- Good standard of education preferably to GCSE standard or equivalent
- Experience of working within a customer focused setting, office / admin environment
General
Essential criteria
- Able to fulfil the health requirements of the post as identified in the job description, taking into account any reasonable adjustments recommended by Occupational Health
- Must be eligible to work in the UK
- Ability to work in various locations throughout the network of services provided by the company / CHFT
Documents to download
Further details / informal visits contact
- Name
- Gina Davies
- Job title
- Facilities Manager
- Email address
- [email protected]
- Telephone number
- 01484 355201
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