Job summary
- Main area
- Medicine
- Grade
- NHS AfC: Band 4
- Contract
- 12 months (12 months fixed term to cover secondment)
- Hours
- Full time
- Job share
- Flexible working
- Job ref
- 372-MED2395-A
- Employer
- Calderdale and Huddersfield NHS Foundation Trust
- Employer type
- NHS
- Site
- Huddersfield Royal Infirmary/Calderdale Royal Hospital
- Town
- Huddersfield & Halifax
- Salary
- £26,530 - £29,114 per annum, pro rata
- Salary period
- Yearly
- Closing
- 20/04/2025 23:59
- Interview date
- 29/04/2025
Employer heading
Team Leader/Medical Secretary
NHS AfC: Band 4
Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.
We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.
We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.
We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us. Find out more - Why Choose CHFT?
Our Future Plans
The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visit https://future.cht.nhs.uk/
Job overview
An opportunity has arisen for a Team Leader/Medical Secretary within the Medical Division, working primarily in Palliative Care as a medical secretary, incorporating the management of a number of secretarial teams.
This post will be full time (or job share to fill full-time hours) and cross site working, based at both HRI & CRH per service needs,
The successful applicants must possess excellent communication skills and have the ability to work well in a team, and be able to display strong management skills.
The successful applicants should possess RSA II word processing or equivalent, and have a good standard of general education with the desire to learn new skills and undertake training.
It would be an advantage if the applicants have secretarial and supervisory experience within an NHS environment, and with EPR & ESR experience. However, training and support would be given.
Main duties of the job
The post-holder will provide secretarial/administrative support to the department consultants, designated medical staff and their teams and back fill subject to service needs, and manage a number of secretarial teams.
The post holder will be responsible for maintaining records both manually and on a computer system and demonstrate the ability to handle sensitive and confidential patient information, i.e. clinical letters, investigations and results.
The post holder acts as the first point of contact for all forms of communication for the consultants and Medical Team from GP's, patients and relatives, consultants and other Trusts.
For a full description please review the job description.
Working for our organisation
Calderdale & Huddersfield NHS Foundation Trust is a dynamic and successful organisation with a strong organisational and personal development focus. With over 5,000 employees and a turnover of £310 million, The Trust provides a comprehensive range of secondary care services to the people of Calderdale and Huddersfield and has an exceptional reputation for service delivery.
The Foundation Trust aims to design and implement services, policies and measures that meet the diverse needs of our service, population and workforce, ensuring that none are placed at a disadvantage over others.
Detailed job description and main responsibilities
The work requires the ability to work unsupervised, aid in the supervision of the secretarial team and handle a variety of duties. Please see job description for more comprehensive detail.
- Priorities/allocate secretarial workloads, deploying staff dependant on service needs.
- Be actively involved in projects and lead on areas of improvement/change.
- Supervise Medical secretarial team - manage annual leave/sickness/return to work interviews/attendance monitoring and performance issues.
- Resolve daily matters with a positive can do attitude, whilst managing a busy workload.
- Work closely with other Team Leaders, Admin Manager, Operational Managers and General Managers across all areas in a professional manner.
- Validate monthly time sheets for submission to payroll
- Participate in recruitment and selection including shortlisting and interviewing.
- Deliver inductions and undertake probationary meetings and reviews, documenting outcomes/results on appropriate reporting systems.
- Request and validate flexible workforce shifts subject to service needs whilst staying within budgetary constraints.
- Complete yearly appraisals for your team and set objectives in line with Trust policy to meet contractual targets.
- Complaints investigation, reporting and identifying & implementing lessons learnt.
- Arrange, attend and participate in meetings; minuting meetings as required and following up on actions.
- Overseeing the management and monitoring of waiting lists.
Person specification
Qualifications & Training
Essential criteria
- GCSE English and Maths grade 9-3 (A*-D) or equivalent
- Accurate keyboard skills to RSA 2 or equivalent
- Evidence of commitment to organisational and individual development and undertake all mandatory training where required
Desirable criteria
- Degree or Management Qualification
- ECDL/NVQ2 in Business Admin/Customer Service or equivalent
Knowledge, experience & expertise
Essential criteria
- Experience in an office environment
- Experience of using computer programmes e.g. Word, Excel, Outlook
- Experience of working to deadlines and targets
- Ability to organise and prioritise own workload
- Must have good and accurate inputting skills
- Experience of audio/touch typing with speed and accuracy
- Awareness of confidentiality
- Medical terminology
- Good communication skills, able to communicate clearly and concisely both on the telephone and face to face
Desirable criteria
- Supervising staff, managing attendance/performance
- Experience of working in an NHS environment
- Experience of Complaint handling
- Awareness of Local and National NHS guidelines
- Understanding of Trust policies and their impact on service delivery
- Experience of ESR & EPR systems
Communication & relationships
Essential criteria
- Excellent written and verbal communication skills
- Professional and positive attitude
- Flexible and adaptable
- Approachable and supportive to others and ability to work in multi-disciplinary team
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Samantha Croll
- Job title
- Operational Manager
- Email address
- [email protected]
- Telephone number
- 07385398618
If you have problems applying, contact
- Address
-
Workforce and Organisational Development
Acre Mill
Acre Street
Lindley
Huddersfield
HD3 3EB
- Telephone
- 01484 343369
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