Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3/Band 4
- Contract
- Permanent
- Hours
- Full time
- Job share
- Compressed hours
- Job ref
- 423-6754348
- Employer
- Airedale NHS Foundation Trust
- Employer type
- NHS
- Site
- Airedale General Hospital
- Town
- Keighley
- Salary
- per annum
- Closing
- 28/11/2024 23:59
Employer heading
Medical Secretary/ Team Leader (Band 3/Band 4)
NHS AfC: Band 3/Band 4
Be part of our future landscape
At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.
We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.
These are exciting times for Airedale. We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030. By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future – a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust.
Job overview
The Team Leader is responsible for ensuring that a high standard, comprehensive, day to day support service is provided within each specialty in the Head & Neck admin hub. This includes the supervision of the administrative hub with the responsibility for assisting the Surgical Admin Manager in overseeing the support framework within all areas across the Service to ensure that all service users & stakeholders and their teams are supported to a high standard at all times.
The post holder will be responsible for running a safe and quality administration service that supports the medical and nursing staff.
Main duties of the job
To support the Surgical Administration Manager and Patient Service Managers in the day to day running of a specialty administration team.
To work as medical secretary as part of the administration team and provide a comprehensive administrative service to the consultant workforce.
Working for our organisation
We are delighted to offer a wide range of benefits to employees including:
- Cycle to Work
- Travel Scheme
- Childcare Vouchers with Salary Sacrifice
- Onsite Nursery
- Buying and Selling Annual Leave
- Car Leasing
- Employee Assistance Programme
- Employee Health and Wellbeing
- Extensive Reward Scheme
- Counselling Service
- Financial packages including Vivup and Wagestream
- Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.
Our values:
We understand that it’s down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience – we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:
- Committed to Quality of Care
- Compassion
- Working together for patients
- Improving Lives
- Everyone Counts
- Respect and Dignity
Got questions before you apply, please contact the recruiting manager to find out more.
Detailed job description and main responsibilities
The Team Leader is responsible for assisting their line manager to ensure that a high standard comprehensive day to day support service is provided within each team. This includes the supervision of a team of secretarial and administrative staff and responsibility for assisting their line manager in overseeing the support framework within all areas across the service to ensure that all Consultants and their teams are supported to a high standard at all times.
The duties and responsibilities listed in the job description are not intended to be exhaustive and the post holder will be expected to adopt a flexible approach when the needs of the service require.
Person specification
Qualifications
Essential criteria
- English and Maths GCSE grade A-C or grade 9-4 or equivalent qualifications
- RSA/OCR III Word processing or equivalent
- Medical terminology certificate or knowledge of medical terminology
Desirable criteria
- ECDL Qualification or equivalent
- ILM Qualification (level 3) or equivalent
- Business Administration level 4 or equivalent
- RSA/OCR III Audio typing or equivalent
Experience
Essential criteria
- Admin/Office experience supporting senior management functions i.e. diary management, electronic filing systems, meeting prep, minute taking, collating and presenting information etc
- Experience of staff supervision and workload management
- Experience of providing administrative or secretarial support
- Experience setting up and maintaining admin systems & processes
Desirable criteria
- Thorough understanding of NHS performance targets
- Experience of conducting appraisals /PDR's
- Experience of dental/orthodontic terminology
Knowledge
Essential criteria
- Working knowledge of hospital systems (SystmOne/CERNER)
- Working knowledge of RTT and waitlist management
- Competent in Microsoft office software or equivalent admin programs
- BigHand or other Audio Typing software
Desirable criteria
- Knowledge of NHS HR policies and procedures
- Staff supervision and management
Skills
Essential criteria
- Ability to work autonomously and proactively
- Good interpersonal and communication skills
- Good organisational skills and ability to priorities/multitask
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jonathan Frost
- Job title
- Patient Service Manager for Surgery & Endoscopy
- Email address
- [email protected]
- Telephone number
- 01535 294874
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