Job vacancy: Private & Events Resource Co-ordinator, Yorkshire Ambulance Service NHS Trust, Leeds

Job summary

Main area: Administration
Grade: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (Typically Monday to Friday)
Job ref: 174-P&ERC-170425

Employer: Yorkshire Ambulance Service NHS Trust
Employer type: NHS
Site: Manor Mill Ambulance Station
Town: Leeds
Salary: £24,071 - £25,674 Per annum
Salary period: Yearly
Closing: 06/05/2025 23:59

Private & Events Resource Co-ordinator

Band 3

Detailed job description and main responsibilities

This is a combination of ensuring that the times and dates of events are accurate plus identifying members of staff to deploy at these events. Furthermore, ensuring that each member of staff is aware of their start time and the vehicle allocated to them. Other duties include speaking to customers about their bookings for both events and private ambulance transport.

You will receive basic training and support to enable you to undertake the role, but it is an advantage if you are competent with both the GRS rostering system and the Cleric journey planning software. What we need is a highly motivated individual, who is committed to patient care, somebody that can demonstrate good customer service skills, an ability to develop practical solutions to problems and have a good standard of education including GCSE's in Maths and English at Grade C or above (or equivalent).

Person specification

Essential

Essential criteria

Experience of working an office environment.
Time management skills to prioritise conflicting workload demands of self and team with ability to multitask.
IT skills and competent in the use of Microsoft Applications to include Word Excel and Outlook.
Ability to work unsupervised and as part of a team.
Education to GCSE level for Math’s and English
NVQ level 3 in Admin or Business Studies, or equivalent experience in an administrative role

Yorkshire Ambulance Service NHS Trust is committed to having a diverse and inclusive workforce which reflects the communities and patients we serve across the Yorkshire region. Our ambition is to work together to promote a more inclusive environment, which attracts candidates from all sections of the community and signals our commitment to embracing diversity and promoting inclusivity.

As an inclusive organisation we welcome applicants irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We particularly encourage applications from people who are underrepresented within our sector, including people with lived experienced from Black, Asian and minority ethnic backgrounds, people from the LGBT+ community, people with caring responsibilities and people with disabilities. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process, for applicants who meet the essential criteria for the job vacancy, and consideration of reasonable adjustments for people who have a disability under the “Disability Confident Scheme”.

Please note the salary range stated in advertisements is calculated on a pro rata basis if the vacancy is part time.

Please note, certain benefits above may differ for zero hours workers, including annual leave entitlement, which is determined in line with working time directive regulations.

Disclosure and Barring Service

Yorkshire Ambulance Service NHS Trust is committed to safeguarding & promoting the welfare of children & vulnerable adults. Many of our posts are subject to a Disclosure & Barring Service check (DBS). Should this position be subject to a DBS check the cost will be recovered from your salary as a one-off payment. Currently the charges made by the Disclosure and Barring Service (incl. application fee) are £54.40 for an enhanced check and £26.40 for a standard check.

Any correspondence regarding an application will be sent electronically via the Trac Jobs Website to the email address that was provided at the time of the application. It is important, therefore, that you read your emails on a regular basis and respond as necessary.

The Yorkshire Ambulance Service Trust reserves the right to close adverts before the published closing date due to high volumes of applications received.

Please note, the selection processes at Yorkshire Ambulance Service are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of Artificial Intelligence (AI) in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

Our values underpin everything we do and how we do it; Kindness, Respect, Teamwork, Improvement.