Job summary
- Main area
- Administrator
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 990-TD-D&A-6787223-E
- Employer
- NHS England
- Employer type
- NHS
- Site
- NHS England Office in Leeds/London/Exeter
- Town
- Leeds/London/Exeter
- Salary
- £29,970 - £36,483 per annum (exclusive of London Weighting)
- Salary period
- Yearly
- Closing
- 10/12/2024 23:59
Employer heading
Data Operations Senior Administrator
NHS AfC: Band 5
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
Within Data and Analytics our vision is to be the leading data services provider for health and social care across England through creating innovative and high-quality data products and services that give our customers the knowledge and capabilities required to deliver the best outcomes for citizens.
Main duties of the job
The Data Collection and Improvement (DCI) team deliver a support service to care providers with the aim to help them collect and improve the data they submit to NHS England.
The team has 4 sections:
- Data Collection - Managing a large number of collections from several hundred providers and delivering submissions support across a range of data collection systems
- Data Coverage – Monitoring and supporting increased coverage across mandatory data collections
- Data Improvement – Developing trusted relationships with providers to support improvements in the data submitted
- Management Information - Sourcing, extracting and analysing data about collections to help DCI and other services evidence and maximise their impact.
As a Data Operations Senior Administrator, you will play a key role within an allocated section. Duties specific to this role include:
- Responding to technical and administrative queries from providers and problem solving to find resolutions
- Supporting providers to submit and improve data to NHS England across a range of data collections and systems
- Supporting the delivery of provider-focussed services and processes for allocated collections, systems or data improvement projects
- Assisting with the facilitation of national and/or regional engagement with providers, such as central communications and user groups
- Collating and sharing feedback from providers to improve the data collected and our collection processes.
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website.
Detailed job description and main responsibilities
This advert has attached Assignment Briefs/ information relating to roles currently vacant. However, please be aware that this recruitment may also be used to fill other positions that become vacant after the time of advert, for which Assignment Briefs or team information are not available. This will be limited to roles where the competencies to be assessed and requirements for the role are appropriately similar.
Person specification
Qualifications
Essential criteria
- Proficiency in software packages to an intermediate level: MS Outlook, Word, Excel, Access, PowerPoint and Visio
Knowledge
Essential criteria
- An awareness of data set / data collection / data quality improvement / data management development / data dissemination principles.
Skills
Essential criteria
- Ability to provide technical and / or administrative support to find a resolution for customers
Skills
Essential criteria
- Ability to provide proactive communications support, such as emails, developing and sending newsletters, updating webpages.
Stakeholder management
Essential criteria
- Able to work with internal and external stakeholders to understand their requirements and needs, providing effective consultancy, direction and advice to ensure the delivery of timely and accurate information.
Experience
Essential criteria
- Proven ability to adhere to policy and standard operating procedures while contributing to continuous service improvement activities.
Experience
Essential criteria
- Proven ability of gathering, recording and analysing information from a variety of sources, using such information to prepare and maintain a range of business documents and databases, including methods and techniques for configuration, storage and version control.
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Aaron Leathley
- Job title
- Head of Data Improvement
- Email address
- [email protected]
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