Job summary
Employer heading
System Delivery Coordinator
NHS AfC: Band 6
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
We are seeking a proactive and enthusiastic System Delivery Co-ordinator to join our Regional System Delivery Team within NHS England (NHSE) North West. The role offers an excellent opportunity to deliver high-quality co-ordination against the National Oversight and Assurance Framework.
The role will work within a specific programme area of performance assurance and will be expected to work flexibly across other programmes requiring integrated working with NHSE Regional Team’s.
The post will have regular contact with senior professionals within NHSE, ICBs and key stakeholders across systems and will need excellent communication and motivational skills to encourage collaborative working.
Main duties of the job
The System Delivery Officer will work across the North West Region, predominately to the Greater Manchester (GM) and Lancashire & South Cumbria (L&SC) ICB’s. The role will require a pro-active approach to the co-ordination of systems performance and processes supporting the System Delivery team by;
- Benchmarking analytical data analysis
- Maintaining monthly/quarterly programme documentation
- Updating risk and issues logs
- Ensuring actions are completed from meetings to ensure delivery of system updates
- Contributing to report writing and engagement sessions
- Other duties/responsibilities as required
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website.
Detailed job description and main responsibilities
- Support teams to ensure that the portfolio of tasks/projects is planned, managed and delivered effectively.
- Support and inform the targeting of resources, monitoring, implementation and evaluation of the tasks/projects by providing high quality support including complex information and analysis, communications and stakeholder management.
- Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projects.
- Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally.
- Organise and plan agendas, speakers and papers for key programme related meetings.
- Support the managers in the preparation of documents, reports and papers required for briefings and national/regional checkpoint or deep dive meetings.
- Support the development, implementation and management of a robust planning and assurance function across the region
Person specification
Qualifications
Essential criteria
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
Knowledge
Essential criteria
- Comprehensive knowledge of project management and/or health information systems development
- Knowledge and understanding of the planning and assurance process
- Experience and understanding of analysing/evaluating and measuring the performance of health services
Skills
Essential criteria
- Ability to work on own initiative and prioritise workloads against conflicting demands.
- Evidence of success in effective project and programme management
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
Documents to download
Further details / informal visits contact
- Name
- Gareth Jones
- Job title
- Senior System Delivery Manager Greater Manchester
- Email address
- [email protected]
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