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Job summary

Main area
Administrative and Clerical
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
990-LON-6479040-E
Employer
NHS England
Employer type
NHS
Site
10 South Colonnade
Town
London
Salary
£30,279 - £33,116 per annum (inclusive of HCAS)
Salary period
Yearly
Closing
04/08/2024 23:59

Employer heading

NHS England logo

Administrator

NHS AfC: Band 4

Our Organisation

The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.

As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.

As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Job overview

The office base for this role is in Canary Wharf, London. It is a requirement for an individual appointed to the role to attend the office a minimum of 2 days a week. 

The Healthcare Education Team (HET) has C. 180 staff members, comprising of the Senior Leadership Team, three trainee management teams and the Recruitment Team.  

HET is a fundamental part of NHSE, taking on the responsibility for the administrative support for recruitment, training, assessment and rotation of doctors and dentists in training across the whole of London and Kent, Surrey and Sussex, as well as sharing our expertise to support allied health professionals and regional healthcare providers. 

Main duties of the job

Administrators play a pivotal role in the smooth running of the teams in which they work. Duties will vary and can include: 

  • Supporting trainee doctor’s recruitment and assessment processes 

  • Maintaining internal trainee and database systems 

  • Supporting training courses and events 

  • Responding to administrative queries  

  • Administrative support for new projects and workstreams  

  • Secretarial support  

The successful applicant will be highly organised and have strong written and verbal communication skills. This is a fast-paced environment so the ability to work on your own initiative, prioritise workload and meet deadlines is essential.  

The post holder will have opportunities to gain experience across different areas of the team. You will be part of a friendly and supportive team, within an organisation that strongly encourages professional development. 

Working for our organisation

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Detailed job description and main responsibilities

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents. 

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Person specification

Experience

Essential criteria
  • Evidence of working to a high level of professionalism, working with a range of stakeholders
  • Evidence of working within a customer or user focused environment and ensuring high levels of satisfaction
  • Evidence of working to consistently high levels of quality assurance and standards

Knowledge

Essential criteria
  • Strong understanding of the medical and dental training pathway and its role in the modern NHS
  • Demonstrable understanding of the complexities of the healthcare system

Skills

Essential criteria
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint, and officer 365

Employer certification / accreditation badges

Apprenticeships logoMindful employer.  Being positive about mental health.Disability confident committed

Documents to download

Apply online now

Further details / informal visits contact

Name
Matthew King
Job title
Senior Education Programme Manager
Email address
[email protected]
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