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Job summary

Main area
Administrative and Clerical
Grade
NHS AfC: Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
990-CFO-6770110-E
Employer
NHS England
Employer type
NHS
Site
London / Leeds / Flexible
Town
London
Salary
£29,970 - £36,483 per annum (exclusive of London weighting)
Salary period
Yearly
Closing
10/12/2024 23:59

Employer heading

NHS England logo

Service Transformation Officer

NHS AfC: Band 5

Our Organisation

The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.

As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.

As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Job overview

The Service Transformation Team is a dynamic team within the National Specialised Commissioning, Health Justice and Armed Forces Directorate of NHS England.

We provide leadership and co-ordination of transformation programmes and projects, to improve quality of care, reduce health inequalities and deliver better value in our services.

We use a data driven approach to identify unwarranted variation and opportunities for transformation and improvement across services and the whole patient pathway.

We work collaboratively with partners to codesign solutions, which address challenges and through quality improvement approaches assist systems make improvements to services for patients and the wider population.

Main duties of the job

The post holder will deliver effective administration support to the team's programmes and functions.

The post holder will:

  • Develop and maintain systems which provide high quality programme and administrative support to ensure the team's smooth running;
  • Undertake reporting and analyse information and data to improve, inform and support a portfolio of projects and initiatives.
  • Convey information through excellent communication skills, with the ability to pull together draft reports, presentations and letters.
  • Have excellent time management skills, be able to work on their own initiative to organise and prioritise their own and others workloads.

Working for our organisation

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website

Detailed job description and main responsibilities

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents. 

Person specification

Qualifications

Essential criteria
  • Educated to Degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Experience

Essential criteria
  • Knowledge of administrative procedures, project management or information analysis.
Desirable criteria
  • Previously worked in similar position within the public sector.

Skills

Essential criteria
  • Skills for communication of complex information and administrative matters with the ability to pull together comprehensive draft reports, data and letters.
  • Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
  • Values diversity and difference operates with integrity and openness.

Employer certification / accreditation badges

Apprenticeships logoMindful employer.  Being positive about mental health.Disability confident committed

Documents to download

Apply online now

Further details / informal visits contact

Name
Mrs Helen Ashcroft
Job title
Head of Programmes - Transformation
Email address
[email protected]
Telephone number
07730374781
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