Job summary
- Main area
- Communications
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 990-STR-6445920-E
- Employer
- NHS England
- Employer type
- NHS
- Site
- Wellington House
- Town
- London
- Salary
- £42,471 - £50,364 per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Senior Stakeholder Relations Officer
NHS AfC: Band 6
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
As Senior Stakeholder Relations Officer, the post holder will work as part of a dynamic team, delivering an effective service that supports the goals of the Communications Directorate and the wider NHS England team.
The post holder will help the organisation build excellent strategic and operational working relationships with key stakeholders in health and care, Government and Westminster. They will ensure that all engagement is co-ordinated, focused and effective in conveying key corporate messages as well as advising senior NHS England managers on how information is likely to affect our organisational reputation
The stakeholder relations and public affairs team provides guidance and advice for programmes and directorates in NHS England on the external stakeholder landscape. The team is responsible for communications with external stakeholders and for maintaining the stakeholder contacts database.
The team manages relationships with a diverse range of stakeholders and is responsible for routine and major policy communications to external audiences. This includes (but is not limited to) system leadership organisations, Local Authorities, Charities, Royal Colleges, Think Tanks and the wider NHS (such as NHS Trusts) and their national representative bodies. As well as developing NHS England’s relationships with key stakeholders from the private, public and voluntary sectors.
Main duties of the job
Support teams to ensure that the portfolio of tasks/projects is planned, managed and delivered effectively.
Support and inform the targeting of resources, monitoring spends, implementation and evaluation of the tasks/projects by providing high quality support including complex information and analysis, communications and stakeholder management.
Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projects.
Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally. Write external briefings for stakeholders and parliamentarians as required.
Monitor parliament and media activity and identify opportunities for proactive stakeholder engagement to support the work of NHSE. Support other Directorates and teams across NHSE/ I with stakeholder engagement activity
Liaise with the media team and programme teams to support high profile announcements with appropriate stakeholder management Support engagement with parliamentarians by both written briefing, face to face meetings and events
Attend key external events and meetings, and support the team in representing the organisation at these events. Help provide intelligence from key stakeholders to feed into senior management team
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Detailed job description and main responsibilities
The ideal candidate will have an understanding of the health and care landscape and the key organisations working within it. They will have excellent attention to detail and network building skills, and be keen to work on events for NHS leaders and our partner organisations. They will understand the role and remit of NHS England and its vision for the NHS and have an interest in and knowledge of current affairs and the health media and political landscape.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Person specification
Qualifications
Essential criteria
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
Knowledge and Experience
Essential criteria
- Experience of stakeholder and public affairs activities, ideally in the health sector, with the ability to deliver an ambitious and impactful engagement strategy for the External Affairs team and wider colleagues
- Understanding of how to use external affairs activity to support and champion the delivery of NHS England’s Long Term Plan
- Use their political expertise, public affairs knowledge and network building skills to help to deliver the best possible health services for NHS patients and the staff who care for them
- Good understanding of current healthcare policy and media environment and the implications for NHS England and our stakeholders
- Excellent written skills and the ability to deliver accurate briefing materials for senior colleagues and external partners
Skills Capabilities & Attributes
Essential criteria
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence
- Skills for nurturing key relationships and maintaining networks
- Attention to detail combined with the ability to extract key messages from complex analysis.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Ewan Russell
- Job title
- Head of External Affairs
- Email address
- [email protected]
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