Job summary
- Main area
- NHS Executive Private Office
- Grade
- NHS AfC: Band 9
- Contract
- Secondment: 6 months (Or fixed-term contract; end date 31 December 2024)
- Hours
- Full time - 37.5 hours per week (Some flexibility to work additional hours may be required given the nature of the role.)
- Job ref
- 990-COO-1001-E
- Employer
- NHS England
- Employer type
- NHS
- Site
- Wellington House
- Town
- London
- Salary
- £107,637 - £122,695 per annum (inclusive of HCAS)
- Salary period
- Yearly
- Closing
- 07/07/2024 23:59
Employer heading
Chief of Staff to the National Chief Operating Officer
NHS AfC: Band 9
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
The National Chief Operating Officer (COO) Directorate in NHS England is seeking a dynamic Chief of Staff (CoS) who will lead a team to support the COO and their Senior Leadership Team including a number of National and Regional Directors. In this pivotal role, the postholder will work closely with the COO Private Office, teams across all sub-directorates, regions, and other national directorates to provide strategic advice to the COO, as well as leadership of the overall COO Directorate.
The refreshed COO Directorate following the New NHS England Programme oversees all of the major operational delivery areas across different sectors of the NHS, including Integrated Urgent and Emergency Care, Elective Recovery and Outpatients Care, Cancer, Diagnostics, Mental Health, Learning Disability & Autism, Primary Care & Community Services, Resilience & Emergency Preparedness, and National Recovery Support for challenged systems and providers. The postholder will work across these areas to ensure the thorough development and delivery of policy, including working closely with the CEO’s office and government colleagues. The CoS will ensure that the Directorate’s objectives are aligned with organisational priorities, reflected in the business plan, and followed through into operational delivery.
The CoS leads on a wide range of corporate issues to ensure the smooth running of the whole COO Directorate, manages the COO Business Unit, and acts as the senior link with Finance and HR teams.
Main duties of the job
-
- Represent views of the COO and COO SLT internally and externally to ensure the business of COO Directorate and regions is clearly formulated, understood by all stakeholders, and delivered efficiently and effectively.
- Work on behalf of the COO with a wide range of senior stakeholders, Department of Health & Social Care and other government departments and Arm’s Length Bodies including regulators, as well as external organisations.
- Support the COO in managing high profile agendas e.g. the NHS’s ongoing performance recovery work, winter planning, and the operational response to industrial action.
- Provide high quality policy advice to and support the delivery of programmes and ensure the COO is well-equipped with the right information and advice as a key Executive member of the NHS England Board. The postholder will ensure they and the wider COO Private Office work effectively to synthesise information from a wide range of internal and external sources, using it to provide high quality advice and support to the COO.
- Manage the day-to-day financial and people matters of the Directorate working with the Business Unit, Finance and HROD colleagues.
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Detailed job description and main responsibilities
You can find further details about the job in the attached Job Description and Assignment Brief documentation.
Person specification
Essential criteria
Essential criteria
- i. Educated to Masters level in a relevant area of academic practice with in depth additional knowledge in specialist areas/subject matters expertise in a number of relevant disciplines or equivalent senior-level experience supporting Board-level Executives and/or Ministers
- ii. Sound management of large budgets and teams through direct line management, matrix management and corporate leadership
- iii. Confidence in competently juggling a wide-ranging, complex portfolio in a very high-pace environment with strong political acumen
- iv. Excellent communication skills and the ability to influence Executives and senior government officials on healthcare matters
- v. Extensive knowledge of the background to and aims of current healthcare policy and appreciation of the implications of this on engagement, demonstrating sound judgement
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Lydia Collen-Brice
- Job title
- Head of Operations, Chief Executive & Chair Office
- Email address
- [email protected]
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