Job summary
- Main area
- Business Operations
- Grade
- NHS AfC: Band 8c
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 990-NHP-6665701-IE
- Employer
- NHS England
- Employer type
- NHS
- Site
- Any NHSE Office
- Town
- National
- Salary
- £74,290 - £85,601 per annum
- Salary period
- Yearly
- Closing
- 03/12/2024 23:59
Employer heading
Senior Business Operations Lead
NHS AfC: Band 8c
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
We are in the process of establishing long-term capability to deliver the New Hospital Programme - the 3rd largest programme on the Government’s Major Projects Portfolio enabling the delivery of NHS’s Health Infrastructure Plan.
Key to this is the development of our use of data/business intelligence, both in terms of how we collect, integrate, manage, analyse and present information to inform decisions, and how we manage and get maximum value from the data that we hold.
The successful candidate will ideally have previous experience of working in a senior operational management role, managing performance to agreed standards and simultaneously managing several projects. You will have excellent management and leadership skills with a track record of successfully responding to sudden and unexpected demands. In particular you will need to demonstrate that you can: -
· React positively to continuous change and a fast pace of work.
· Provide strong leadership not only for staff within your direct responsibility but as a role model for good management and corporate practice across the directorate.
· Analyse and interpret complex information and make appropriate recommendations.
· Provide professional and constructive challenge to colleagues at all grades to ensure that the NHP Commercial Directorate not only remains compliant but is continuously improving and striving for excellence.
Main duties of the job
As the Senior Business Operations Lead, the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the NHP Commercial team to deliver this across the programme.
The post holder will develop effective strategy and operational policies for promoting innovation across the directorate and into wider NHS England. Working closely with colleagues across the sector, ensuring coherent strategy and will:
-
Drive the implementation of strategy for, supporting and ensuring alignment across the programme
-
Develop and lead the strategy for workforce planning across the directorate and associated activities, including government interaction
-
Lead reform and support organisational change and uptake of initiatives that support excellence
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Develop and communicate the strategy and operational policies to support this vision
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Engage with key strategic regional and national policy makers to inform development of strategy and policies
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Identify examples of national and international best practice and to ensure that NHP and the wider NHS England benefits from relevant innovations in healthcare
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Working with providers and clinical experts to design new training products
- Provide expertise of best practice methodologies regulatory requirements, policy imperatives, innovation and technological developments and stakeholders knowledge.
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website.
Detailed job description and main responsibilities
You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.
Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification.
Person specification
Qualifications
Essential criteria
- Professional analytical / financial qualification
- Educated to Masters level or equivalent level or equivalent experience of working at a senior level in specialist area.
Knowledge and experience
Essential criteria
- In depth additional expert knowledge of financial interactions and data collections such including ERIC, PLACE and PAM
- Significant experience of data analysis, database management, modelling and reporting/MI including use of NHS Electronic Staff Records data at national and local level
- Understanding of the key drivers of provider / hospital performance and operating model and potential reporting implications
- Successful track record of project management
Skills Capabilities & Attributes
Essential criteria
- Effectively manage team members and their outputs
- Autonomy to undertake actions as a result of own interpretation of policy and guidance providing a source of expert advice to the organisation
- Have excellent technical analytical skills and statistical knowledge, with experience of Excel, SQL and other modelling techniques
- Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Recruitment Support
- Job title
- Recruitment Support
- Email address
- [email protected]
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