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Job overview

The Trainee Information Systems (TIS) Programme supports and develops a range of products and services that help users manage the administration of NHS trainees and learners who are supported by NHS England, such as postgraduate doctors in training.

As a Senior Product Manager, you will be responsible for providing leadership for one or more products and services which support the management of trainees and learners of different types e.g., postgraduate doctors in training, ensuring these products are aligned with user needs and that they support stakeholder and business expectations.

The products and services managed will generally be complex and have a diverse user community, or wide set of user requirements, requiring greater product management experience.

You will know how to apply agile methods to embrace an iterative and flexible approach to enable rapid delivery, and you will understand user-centred design within the context of the Government Digital Service Standard and make informed decisions based on user need and user/business value, as well as have an interest and understanding of digital and technology.  

You will understand the phases of product and service delivery, from inception and discovery, through live and ultimately into the retirement phase.  You will lead the team through these phases and maintain an ethos of continuous improvement to meet user needs, ensuring a joined-up approach with other products managed across the trainee landscape.   

Main duties of the job

As a Senior Product Manager, you will work internally and externally to deliver high quality products and services aligned to user needs.   

• Effectively lead a multi-disciplinary product team to successfully deliver the products and services that meet key performance indicators within agreed timescales and in a cost-effective way.  
• Plan, allocate and deliver a broad range of tasks ensuring risks, issues and dependencies are identified and proactively managed.  
• Highlight exceptions and risks ensuring mitigating action can be taken to keep digital change projects on track. 
• Analyse performance and product data to support decision making.
• Expected to be, or become, an expert in the subject matter pertaining to the products and services managed, so able to act as an authoritative “voice” with stakeholders and users alike. 
• Support the identification and sharing of best practice in product management.  
• Operate in a highly political and sensitive environment including bringing stakeholders to collaborate on products and services.
• Be responsible for providing professional expertise to the commissioning and procurement of services to support project delivery.  
• Draft reports summarising status on issues, appraising outcomes, and providing progress reports for relevant stakeholders.  
• Develop the vision and strategy for your products and translate the vision into prioritised deliverable goals that have buy-in from stakeholders and users alike. 

Working for our organisation

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website.