Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 16 hours per week (Shifts will be rostered 12 weeks in advance to cover the following hours: 07:30-15:30, 12:00-20:00 and 22:00-06:00)
- Job ref
- 423-6797213
- Employer
- Airedale NHS Foundation Trust
- Employer type
- NHS
- Site
- Airedale General Hospital
- Town
- Steeton, Keighley
- Salary
- £23,615 per annum
- Salary period
- Yearly
- Closing
- 29/11/2024 23:59
Employer heading
Admin Support (Band 2)
NHS AfC: Band 2
Be part of our future landscape
At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.
We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.
These are exciting times for Airedale. We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030. By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future – a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust.
Job overview
Would you like to be part of a team that works well together, always there to help each other?
If you answered yes, Airedale NHS Foundation Trust would love to hear from you.
An excellent opportunity has arisen to join the vibrant, warm and friendly Admin team within the Emergency Department. Shifts are rostered three months in advance to allow our team to plan ahead.
This is a challenging role and successful candidates will need to be enthusiastic, motivated and have a flexible approach. Excellent interpersonal and communication skills.
Please see the job description and the person specification for further details.
**Previous applicants need not re-apply**
Part Time - 16 hours per week
Main duties of the job
- Arrange referrals, appointments and outcomes into relevant clinics following patient attendances as necessary using the electronic patient record system
- Discharge patient records, ensuring all coding is complete and accurate ensuring clinical pathways are followed as per Trust policy.
- Carry out daily maintenance of ED medical notes ensuring all records can be accounted for which may include retrieval of copies from ward admissions.
- Liaise with nursing staff, consultants, secretarial and other disciplines regarding issues relating to clinics.
- Arrange transport as required for patients returning home or attending follow up clinic.
- Scanning and indexing of patient records, including alert notifications, in line with departmental procedures. Undertake regular maintenance of scanner.
- Cover reception duties as required which includes registering patients coming into ED ensuring all relevant patient information is taken and recorded accurately
- Escalate any concerns over patients to the relevant clinical staff
- Deal with telephone enquiries from GP's, patients, relatives, members of the public and other organisations.
- Deal with face-to-face enquiries from patients and clinical staff within the department
Working for our organisation
We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.
We want to attract staff who embrace our 'Right Care' behaviours of compassion, a commitment to quality of care and working together for patients.
Detailed job description and main responsibilities
For further information and full details of the role please see attached job description and person specification.
Person specification
Qualifications/Skils
Essential criteria
- Excellent computer skills, including data inputting
Desirable criteria
- EDCL/CLAIT
- Knowledge of SystmOne or similar
Experience
Essential criteria
- Recent office experience
- Experience and full understanding of confidentiality policies/procedures
- Previous experience of working in a busy pressurised environment
- Experience of working in a multidisciplinary team
- Experience in filing
Desirable criteria
- Previous NHS experience e.g Ward Clerk, Appointment Clerk
- Information Governance/Data Security training
- Experience in dealing with distressed patients/relatives
- Experience in using document scanning systems
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tracey Mattock
- Job title
- Admin Manager
- Email address
- [email protected]
- Telephone number
- 01535292289
- Additional information
Jackie Briggs, Admin Supervisor - 01535294484
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