Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Fixed term: 6 months (30 hours - over 4/5 days)
- Hours
- Part time - 30 hours per week
- Job ref
- 423-7103067
- Employer
- Airedale NHS Foundation Trust
- Employer type
- NHS
- Site
- Airedale General Hospital
- Town
- Steeton, Keighley
- Salary
- £24,169 per annum
- Salary period
- Yearly
- Closing
- 21/04/2025 23:59
Employer heading
Admin Support - Diabetes Receptionist (Band 2)
NHS AfC: Band 2
Be part of our future landscape
At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.
We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.
These are exciting times for Airedale. We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030. By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future – a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust.
Job overview
We are looking for an enthusiastic person to work within the Diabetes Team to provide reception and admin duties.
The post holder will be required to assist in the delivery of a comprehensive reception service to support medical and nursing staff within the specialty. The post holder will undertake audio typing/word processing along with the distributing and filing of documents. The post holder will also answer telephone enquiries, assist in the co-ordination of waiting lists and welcome patients and visitors to the Diabetes Department.
6 month Fixed Term Contract - 30 hours per week
Main duties of the job
Arriving patients
Booking onward transport
Collecting medication from pharmacy
Answering 2 x telephone lines
Processing inpatient referrals and assigning a caseload
Processing e-consults
Emailing GPs
Scanning documents
Making community appointments and sending out letters to patients
Adding patients for triage
Checking stationary stock levels
Generating and sending out blood forms after clinic appointment
Booking in notes
Filing and sending notes back to medical records
Processing notes requests from other departments
Back filing in medical records
Working for our organisation
We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.
We want to attract staff who embrace our Right Care behaviours of compassion, a commitment to quality of care and working together for patients we want to make these part of our DNA.
Detailed job description and main responsibilities
For further information and full details of the role please see attached job description and person specification.
This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.
If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation
Person specification
Qualifications
Essential criteria
- Good general education
- NVQ2/RSA2 word processing or equivalent experience
Experience
Essential criteria
- Administration/clerical background
Desirable criteria
- Previous experience working in a Health Care environment
Skills
Essential criteria
- Knowledge of Microsoft office packages
- Good communication skills
Desirable criteria
- Knowledge of the Hospital PAS system (S1)
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Victoria Small
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 01535295303
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