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Job overview

As a Contracts Administrator the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the SW Public Health Commissioning Team to:

• work as part of a team in delivering an effective service supporting managers and staff across the region/local area.
• To deliver an effective and competent level of receptionist and/or clerical support and consistently deliver a “client-focused” service which promotes good customer service and effective working relationships.

Main duties of the job

• Answer telephone calls, taking messages and passing on information accurately to the relevant departments/person.
• Promote the image of the department, checking that notices and leaflets are up to date and well presented.
• Ensure that all complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when appropriate.
• Responsible for photocopying and word processing documents, letters, emails, minutes and reports when required.
• Able to work on own initiative and unsupervised, within defined policies and procedures to set timescales.
• Responsible for organising meetings for the department and planning any administrative work as required.
• Demonstrate office systems and department requirements to new starters. 
• Inputting into, monitoring and printing reports from computerised systems.
• To carry out other appropriate delegated duties as required
• To provide administrative support for the Calculating Quality Reporting System (CQRS) across the South West region - a GP Payment System for Vaccinations and Immunisations

Business Continuity

• To be aware of and contribute to the organisation’s business continuity management system, when required.
• To be aware of and adhere to local and national business continuity procedure.

Working for our organisation

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the  Government website.