Job summary
Employer heading
Director of System Coordination
ESM1
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
The NHS England SW region System Oversight & Coordination directorate are looking to recruit an experienced director to the post of Director of System Coordination.
The post-holder will provide senior leadership to the system coordination teams and will need to work closely with other regional directors to discharge their role. In particular working closely with the Performance, Delivery and Improvement functions on the link between performance improvement and transformation, with the Nurse and Medical Directors on clinical input to the transformation programmes and with the Finance Director and Performance Director on planning. The post-holder will need to work with all regional directors to discharge the regulatory levers when required with commissioners and/or providers.
Main duties of the job
- Hold the main relationship management role with a number of ICBs, providers and ICS and work across the regional functional structure to coordinate and align all our contacts and interventions into these organisations and systems.
- Act as a System Coordination Director for a defined set of organisations and local systems.
- Support the development of integrated care systems by catalysing the development of integrated health and care systems through which commissioners, providers, local government and other partners collaborate to improve services within a defined budget for their local population.
- Developing support for systems at each stage of maturity, improving their resilience, capability and autonomy.
- Supporting the implementation of integrated care models and population health approaches.
- Collecting, evaluating and spreading good practice.
- Ensuring systems are achieving the national must-dos whilst innovating and working in new ways to deliver the step-change required to make systems sustainable.
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website.
Detailed job description and main responsibilities
- Hold the main relationship management role with a number of ICS.
- System Development - providing hands on practical support to improve systems’ resilience and capabilities e.g. OD, leadership, change management, clinical and other support to implement integrated care models.
- Calling off support from national teams and coordinating the various offers into a coherent package as appropriate.
- Managing relationships with systems in their patch.
- Helping systems plan and implement strategic changes to local health and care systems, including service reconfiguration and changes to organisational form.
- Translating national vision for integrated care systems into system-by-system development plans; varying according to maturity.
- Working with regional directors to authorise new integrated care systems and agree delegation of regional resource into the system.
- Working with the Performance, Delivery and Improvement teams to align operational improvement work with broader system transformation priorities.
- Managing a team of non-BAU resources in the region that can be prioritised and used flexibly to move forward medium to long-term change.
- Leading development support to systems on commissioner evolution and transformation including commissioning capability and ICS mergers etc.
Person specification
Knowledge & experience
Essential criteria
- Proven senior leadership experience of leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment.
- Significant experience as a member of the senior leadership team for a major national or regional programme of work.
- Demonstrated leadership experience in a healthcare environment
- Detailed knowledge of the health and care landscape. Extensive experience of delivering presentations to large groups of stakeholders in often pressured and politically sensitive environments.
- Experience of successfully operating in and delivering priorities in a partnership environment.
- Experience of working with CEOs, system leaders and other senior figures
- Significant management experience at senior level in the NHS or other healthcare related industry.
- Significant experience and understanding of project management methodologies.
- Experience of managing and prioritising a large budget effectively.
- Significant evidence of continued professional development.
- Experience of leading transformation programmes
- Experience of leading reconfiguration programmes and/or the assurance of reconfiguration programmes.
- Experience of commissioning and/or provider regulation.
- Senior leadership of delivery of health and care transformation, as described in the NHS Five Year Forward View.
- Experience of other sectors and / or international healthcare experience.
- Quality improvement expertise to support redesign of care models and pathways.
- Finance/risk sharing expertise
- Other specialist experience e.g. mergers and acquisitions or assurance of organisational change.
- Experience in commissioning and managing external support effectively.
- Commissioning experience Regulatory experience.
- Reconfiguration experience.
Skills, capabilities & attributes
Essential criteria
- Credibility to engage and influence senior stakeholders in ALBs and local organisations, including councils and MPs, and ability to build relationships with senior leaders
- Organisational or leadership development and change management skills (including culture and behaviour change).
- An experienced practical problem solver, able to dissect both strategic and operational challenges and extract lessons for other areas.
- Critical thinking skills – including evidence of having used structured problem solving. Highly advanced relationship skills, with a track-record of working at board level, and polished communication skills
- Able to make compelling evidence-based arguments to persuade key stakeholders of the need to test new approaches to health and care delivery.
- Strong external communications skills in a politically sensitive environment and ability to handle the media
- Extensive experience of delivering presentations to large groups of stakeholders in often pressured and politically sensitive environments.
- A proactive networker and horizon scanner who can identify new ways of working and innovation, making sure systems are future proofing their ways of working.
- Strong leadership skills, with an ability to build highly effective teams.
- Proven ability to design and deliver complex programmes of work in a high pressure and changing environment.
- Able to deal with challenging situations in a formal setting. Enthusiastic and optimistic about changing the NHS, whilst acknowledging its day-to-day pressures: the post holder will be innovative about how to combine what needs to be done to manage today with what needs to be done to shape the NHS of the future and support system leaders to balance these tasks
- Strong data analytical skills.
- Expertise in population health management
- Ability to effectively engage with a wide range of clinicians.
Documents to download
Further details / informal visits contact
- Name
- Mark Cooke
- Job title
- Managing Director
- Email address
- [email protected]
- Telephone number
- 07860 178945
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