Job summary
Employer heading
Senior Programme Manager
NHS AfC: Band 8b
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
This is an exciting opportunity to join our new SW Regional Performance & Delivery Unit (RPDU) team in a key role.
With the complexity of delivering high quality healthcare, there is an increasing need for a more cohesive, proactive, and responsive delivery function to provide expert capacity and capability where needed across our region.
The SW RPDU enables a more dynamic and focused response to existing and upcoming system, regional and national priorities.
The need to produce, interpret and present accurate, consistent and timely data and reports, enabling the system to track its performance against plan and target, and to understand variation within systems to drive improvement, has never been greater.
The Senior Programme Manager will pick up all aspects of reporting for a key programme in the region as well as providing day to day programme management resource or expertise to programmes as required. The postholder will also face towards an ICB within the region, providing a helicopter view of performance and delivery across all programmes within that health and care system, allowing the region to challenge, support and hold the system to account to ensure delivery of outcomes and patient benefits.
You will work closely with colleagues across our programmes, Insights & Intelligence (I&I) and System Oversight and Co-ordination (SOC) teams in ensuring a fully aligned approach towards improving access to services for our patients.
Main duties of the job
The Senior Programme Manager will:
• provide oversight of regional performance against constitutional standards, agreed recovery action plans, annual operating plans and national or regional priorities
• contribute to the annual planning round as part of the wider team, specifically on the co-ordination of the assessment and approval of performance trajectories
• work closely with assigned programme teams to understand and report on key performance indicators that will ensure key national deliverables are achieved
• contribute to the production of the monthly regional performance report, identifying performance outliers and recovery actions, as well as other ad hoc reports
Key Skills, Capabilities and Attributes:
• Evidenced ability to plan and deliver programmes, projects and services on time
• Highly developed communication skills; able to quickly analyse, review and make sense of highly complex, sensitive or contentious information and present to a wide range of audiences
• Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to programme, project or service delivery
• Experience of building effective cross functional working relationships
• Experience of delivering unsupervised against competing priorities and deadlines whilst also directing the work of teams/individuals
• Works well with others, is positive and helpful, listens, involves, respects and learns from the contributions of others
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities
- Making the NHS a great place to work, where our people can make a difference and achieve their potential
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money
If you would like to know more or require further information, please visit https://www.england.nhs.uk/
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website.
Detailed job description and main responsibilities
You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.
Person specification
Qualifications
Essential criteria
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area
Experience
Essential criteria
- Experience of budgetary responsible, including budget setting with evidence of working knowledge of financial processes
- Experience of building effective cross functional working relationships to drive organisational agenda
Desirable criteria
- Member of relevant professional body
Skills
Essential criteria
- Highly developed communication skills with the capability to analyse, review and make sense of highly complex, sensitive or contentious information across a diverse range of subjects relevant to post portfolio.
- Demonstrable skills in presenting complex concepts and information which may include difficult and controversial issues, across a wide range of audiences
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution
- Evidence of planning and delivering programmes and projects and services on time
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
- Interpreting national policy for implementation
- Evidence of planning and delivering programmes and projects and services on time
- Demonstrable experience developing, managing and motivating teams/individuals to ensure success
- Experience of delivering against competing priorities and deadlines while also directing the work of teams/individuals
Values
Essential criteria
- Commitment to and focused on quality, promotes high standards in all they do
- Able to make a connection between their work and the benefit to patients and the public
- Ability to operate in a value-driven style consistent with the values of the public services and specifically with the new organisational values
- Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
- Values diversity and difference; operates with integrity and openness
- Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others
- Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation
- Actively develops themselves and supports others to do the same
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems
- Self-awareness in teams of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness
- Demonstrates honesty and integrity and promotes organisational values
Other
Essential criteria
- Able to travel across various sites where applicable
Knowledge
Essential criteria
- Evidence of post qualifying and continuing professional development.
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
- Have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations.
- Extensive knowledge of specialist areas acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master’s level equivalent.
Documents to download
Further details / informal visits contact
- Name
- Mark Gronow
- Job title
- Head of Performance & Delivery
- Email address
- [email protected]
- Telephone number
- 07714 840156
List jobs with NHS England in Administrative Services or all sectors