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Job overview

An opportunity has arisen for a ward clerk position on the Children's Day Assessment Unit ( CDAU ), joining our friendly Sarum Ward team . The CDAU is a busy unit taking referrals from Salisbury's Emergency Department and GP's , whilst also allowing open access to children and young people following specific medical guidance. The service is for children and young people aged 0 - 18 years. Working with multiple specialties, this administrative position is essential to support the smooth day to day running of the service. The successful candidate would have excellent communication skills, be warm and friendly as often  they are the first point of contact to welcome the children with their families / carers to the unit .

To meet the needs of the service , ideally we are looking for candidates who will be able to work from 11 :00am - 19 :00 pm , Tuesdays, Wednesdays and Fridays with scope to cover one weekend day .However working within the current administrative team their is some flexibility around this .

If you are interested in applying, please see the job description and person specification for further details . In addition we welcome informal visits and would be happy to show you around .

Main duties of the job

To be the first point of contact for service users ,carers and visitors to the clinical team and to respond in a helpful manner to enquires or other issues raised.

To provide a comprehensive service to Sarum Ward supporting the day to day running of the ward and the Day Assessment Unit .

Preparation of medical notes for inpatient and outpatients admissions.

Receiving and welcoming patients attending the ward and DAU, using the computerised administration system , negotiating appointments and ensuring all outcomes are complete.

Helping maintain ward security.

Supporting nursing and medical staff with clerical needs including writing minutes at meetings.

To interact compassionately with service users and carers at all times. Service users could present with a range of mental health conditions and/ or learning difficulties.

Duties may vary depending on local working arrangements.

Working for our organisation

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we’re driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated “Good” by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service.  We think working here is pretty rewarding.  You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme. 

Salisbury is an attractive place to live and work and really gives you the best of everything.  With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible.  Don’t just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk