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Crynodeb o'r swydd

Prif leoliad
Business Support
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
  • Llawnamser
  • Rhan-amser
37.5 awr yr wythnos
Cyfeirnod y swydd
249-6140645-3
Cyflogwr
Great Western Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
SWICC
Tref
Swindon
Cyflog
£22,816 - £24,336 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
11/07/2024 23:59

Teitl cyflogwr

Great Western Hospitals NHS Foundation Trust logo

Business Support Advisor

NHS AfC: Band 3

Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital. 

Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.

We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.

The Trust is a Disability Confident Employer; all applicants who have a disability can opt to be considered under the guaranteed interview scheme, which means that, providing they meet the minimum essential criteria for the post, they will be offered an interview. We are also proudly accredited as a Veteran Aware organisation and have signed The Armed Forces Covenant.

If we receive a high volume of applications, we may close adverts prior to the published closing date. Therefore, we advise you to complete and submit your application as soon as possible.

Trosolwg o'r swydd

Community Stroke team are looking for a compassionate person to join their team in a mainly administrative role, to assist with the smooth running of the referral and appointment process. There will be some occasional time spent assisting therapists delivering therapy to patients in their own homes.

We are based in Swindon Intermediate Care Centre on the Great Western Hospital site and provide rehabilitation for patients who have had a stroke. 

We are a friendly, well established team of Therapists, Stroke Nurse and Rehabilitation Assistants, dedicated to providing excellent person centered care to stroke patients who have been discharged from hospital.

 

 

Prif ddyletswyddau'r swydd

To work as part of the Business Support Team to provide an efficient and effective administration service and to input data to record management systems. To provide a professional and friendly reception service as required to patients/customers and colleagues.  Ensure that any administration is completed accurately and in a timely manner in accordance with NHS and Trust policies and procedures.

The post holder will work across a number of different locations providing reciprocal cover arrangements.

To share with the Therapists the overall therapeutic aim: to enable or restore patients to the highest level of physical, mental and social independence as possible and support carers in their role.  They will assist in clinical duties, when required, to include the implementation of treatment programmes for patients.

Gweithio i'n sefydliad

Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
Service                We will put our patients first
Teamwork         We will work together
Ambition            We will aspire to provide the best service
Respect               We will act with integrity

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

  • Responsible for the daily business support of the Therapists within the Community Stroke Team working independently and managing own workload.
  • Work with the line manager to continuously improve and develop the function including implementing policies or procedures for own work area. 
  • Monitor referrals into the Community Stroke Team to ensure targets between referral and assessment are met. Identify incorrect referrals e.g out of area patients, discuss with clinical team and redirect 
    patient to appropriate service as required.
  •  Manage clinical reports ensuring the outcomes of these are accessible on Medway and to referring clinicians.

Please see the attached job description for full information

Manyleb y person

Education

Meini prawf hanfodol
  • GCSE Maths and English at Grade C or above
  • NVQ 3 or equivalent in relevant subject or equivalent experience and knowledge
Meini prawf dymunol
  • NVQ in Business Administration/Customer Care

Experience

Meini prawf hanfodol
  • Experience of working in a busy administrative role within a customer focused environment
  • Experience of working in and supporting a multidisciplinary team
  • Ability and/or experience in co-ordinating meetings/events/conferences
  • Demonstrates a flexible and adaptable approach to workload management.
Meini prawf dymunol
  • Experience of and/or ability to work in a team or independently
  • Experience of working in a health or social care environment

Knowledge and skills

Meini prawf hanfodol
  • Ability to act on own initiative and deal with non routine queries
  • Excellent customer service skills
  • Ability to demonstrate a good working knowledge of IT including Word, Excel and email.
  • Demonstrate an understanding of data protection and confidentiality.
  • Be able to prioritise own workload and remain calm under pressure
Meini prawf dymunol
  • Demonstrate an understanding of Health & Safety in the workplace
  • Demonstrate an understanding of a health and social care setting
  • Demonstrate a knowledge of medical terminology

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: Goldhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Anne Kettlewell
Teitl y swydd
Team lead Community Stroke team
Cyfeiriad ebost
[email protected]
Rhif ffôn
01793 605528
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg