Job summary
- Main area
- Emergency Department
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 249-6412658
- Employer
- Great Western Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Great Western Hospital
- Town
- Swindon
- Salary
- £22,816 - £24,336 per annum pro rata
- Salary period
- Yearly
- Closing
- 04/07/2024 12:00
Employer heading
![Great Western Hospitals NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/right/324/Great-Western-Hospital-Logo.jpg)
Senior Health Care Support Worker - Emergency Department
Band 3
Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital.
Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.
We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.
The Trust is a Disability Confident Employer; all applicants who have a disability can opt to be considered under the guaranteed interview scheme, which means that, providing they meet the minimum essential criteria for the post, they will be offered an interview. We are also proudly accredited as a Veteran Aware organisation and have signed The Armed Forces Covenant.
If we receive a high volume of applications, we may close adverts prior to the published closing date. Therefore, we advise you to complete and submit your application as soon as possible.
Job overview
Are you looking for a new challenge and new opportunity to broaden your career?
A Senior Health Care Support Worker (SHCSW) is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan.
You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner, in accordance with the Trust values.
There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work. You will also be supported to obtain your care certificate if you do not have this qualification.
Main duties of the job
1. Obtain consent prior to giving care in accordance with Trust policies.
2. Duties are delegated to you in line with care plans
3. Not all duties are routine, and you will need to use your knowledge, experience and understanding to
take decisions within your area of responsibility
4. To carry out a range of clinical duties with minimal / no supervision, including for example, blood
pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate,
glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and
wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive
and will vary depending on area of work.
5. Participate in patient assessment providing high quality holistic patient care and escalating concerns
about patients to other clinical staff
6. Practice safe standards of care to patients following Trust guidelines and policies and policies and be
able to concentrate for periods throughout the day with occasional interruptions.
7. Provide clinical care in accordance with the infection prevention and health and safety policies and
procedures.
8. Maintain the work environment in line with Trust infection control and patient safety policies
9. Develop the skills to actively facilitate self-care and independence with patients.
10. Promote health education specific to the clinical area and in line with national and local policies.
Working for our organisation
“Our STAR values – Service, Teamwork, Ambition and Respect – are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.”
Detailed job description and main responsibilities
11. Maintain accurate records relating to communication with patients, relatives, and members of the
Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate
communication skills.
12. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty
13. Work effectively as part of a team.
14. Demonstrate ability to access Trust policies and procedures and comply with those relevant to role.
15. Act, at all times, in a manner which demonstrates respect for privacy, dignity and confidentiality.
16. Embrace the Trust values and work in an inclusive way.
17. Act within limits of competence, ensuring actions support care, protection, and wellbeing.
18. Responsible for maintaining own skills, knowledge, and competence for the role.
19. Ensure all mandatory training is undertaken in line with Trust policy.
20. Participate in team discussions / meetings as an integral member of the team.
21. You are accountable for your work and for reviewing the effectiveness of care provided. Adapting, or
escalating as required.
22. To support or guide the healthcare support worker.
23. Participate in the induction and orientation of newly appointed staff, learners and other visitors to the
department.
24. Comply with Trust policy regarding information governance and the care of patient property
Person specification
Qualifications
Essential criteria
- Care Certification - 15 National Standards https://www.skillsforhealth.org.uk/resources/the-care-certificate/
- Level 3 (SCQF – 6): - City and Guilds 3, NVQ 3 or BTEC National Diploma.
- Equivalent experience together with Level 2 qualification & working towards Level 3
- GCSE A*-D in English Language, Maths/ Level 2 Functional Skills in English and Math’s or equivalent.
Desirable criteria
- Level 2 QCF Diploma in Clinical Healthcare support Or Level 2 NVQ in Healthcare Health & Social Care Or Level 2 in Health & Social care (NVQ, QCF, RQF)
- Completion of Level 3 Diploma in Healthcare Support
Experience
Essential criteria
- Experience or working in healthcare and ability to demonstrate best practice and act as a role model
- Evidence of ability to work as a member of a team.
- Prior experience as a support worker
- Complete of Observation Training
Skills
Essential criteria
- Good time management skills and prioritising work
- Understands and committed to a caring approach to patients & relatives
- Effective and appropriate communication skills both written and verbal
- Able to complete appropriate documentation accurately
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- James Memory-Ferron
- Job title
- ED Nurse Manager
- Email address
- [email protected]
- Telephone number
- 01793 607368
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