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Job summary

Main area
.
Grade
NHS AfC: Band 6
Contract
Secondment: 18 months
Hours
  • Part time
  • Job share
  • Flexible working
  • Home or remote working
7 hours per week (Secondments)
Job ref
249-6413080-2
Employer
Great Western Hospitals NHS Foundation Trust
Employer type
NHS
Site
GWH/SFT/RUH
Town
Swindon/Salisbury/Bath
Salary
£35,392 - £42,618 per annum pro rata
Salary period
Yearly
Closing
04/08/2024 23:59

Employer heading

Great Western Hospitals NHS Foundation Trust logo

Change Partners

NHS AfC: Band 6

Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital. 

Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.

We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.

The Trust is a Disability Confident Employer; all applicants who have a disability can opt to be considered under the guaranteed interview scheme, which means that, providing they meet the minimum essential criteria for the post, they will be offered an interview. We are also proudly accredited as a Veteran Aware organisation and have signed The Armed Forces Covenant.

If we receive a high volume of applications, we may close adverts prior to the published closing date. Therefore, we advise you to complete and submit your application as soon as possible.

Job overview

The EPR (Electronic Patient Record) change partner/lead will be responsible for playing a key role in the implementation of the new EPR across the three acute trusts (GWH, SFT and RUH).   The role will provide specialist support to clinical and corporate Groups enabling them to prepare for the EPR implementation and the change that this will bring to working practices.

We are seeking individuals with an NHS background with experience in leading and engaging teams through change and who have operational insight and change management skills that will enable the organization to embrace the change culturally.

The successful candidate will work with clinical and corporate groups ensuring that through planned, targeted engagement colleagues will be equipped to maximize the functionality that an EPR will deliver.

 

Main duties of the job

The post holder will work with the local workstreams and clinical teams to ensure alignment of priorities to achieve the overall programme plan and support staff to develop and improve the new EPR for all clinical services across the Trust. Improving patient safety, quality of care and patient experience is an explicit priority rather than an assumption and needs to underpin all elements of the implementation and beyond.

The postholder will be part of a Senior Change Team who will provide mentorship and coaching to all members of the Implementation Programme and will also be responsible for identifying and planning programmes of change that will enable the delivery of clearly defined and quantifiable cash releasing, non-cash releasing and social benefits which are set against a clearly defined set of measurable KPIs owned by the relevant team.

 

Working for our organisation

Service              We will put our patients first

Teamwork         We will work together

Ambition            We will aspire to provide the best service

Respect             We will act with integrity

Detailed job description and main responsibilities

·   To develop change networks, which will comprise of workstream leads, subject matter experts, EPR champions and super users across agreed groups and departments.

·       To provide specialist support in understanding local clinical and operational workflow operational requirements.

·  To analyse, document and propose solutions for care pathways in collaboration with the end users (clinical and non-clinical).

·      To provide input to workstream plans and be responsible for carrying out allocated tasks,

·      To work as the liaison between the clinical and operational services work streams, various IT Teams, and the system suppliers.

·      To provide inputs into overall EPR Change Management Strategy, Clinical Safety Report and ensure workstream plans are aligned to the strategy.

·      To be able to independently lead sessions with multiple stakeholders and be able to resolve or escalate any conflicts where there may be resistance to change. Required to influence and motivate key individuals in clinical and operational teams.

·      Run workshops/deliver presentations to a diverse audience, participate and contribute to various programme specific EPR gateways and events.

·       The effective use of Microsoft Office (Word, Excel, and Visio) and specialist software tools to create documentation.

·       Working with the workstream leads ensure that process maps, protocols, procedures, and full business/functional requirements are produced, agreed for all, and are signed off by the appropriate Clinical Group.

·    Contribute to the recruitment of EPR Champion/Super users across all areas.

·       Support the end user Training programme.

·     Continually identify areas of opportunity for improvement in system and work with appropriate teams to implement system improvements.

 

Please see attached JD for further information. 

Person specification

Qualifications

Essential criteria
  • Educated to degree level in relevant subject or equivalent level qualification or equivalent experience
  • Evidence of continued professional development.
  • Project management qualification.
Desirable criteria
  • Change Management qualification (APMG Change Management Foundation or equivalent certification)

Knowledge

Essential criteria
  • Proven track record for planning, executing, controlling change projects and programmes and the ability to manage multiple projects simultaneously with minimal supervision
  • Expert knowledge of Change Management theories and techniques in the NHS.
  • Demonstrable experience of managing change within large complex projects and of delivering expected outcomes
Desirable criteria
  • Experience of working with VENDOR on one or some of the following VENDOR EPR modules:

Experience

Essential criteria
  • Ability to lead staff as well as delegate tasks appropriately.
  • Evidence of driving and supporting organisational change.
  • Ability to communicate highly complex issues to a wide audience
  • Ability to present complex models for change and project plans at a senior trust level.
Desirable criteria
  • Knowledge of the: National Agenda for IT in the NHS.
  • Management experience in a large organisation (2,000+ staff) in a Change role

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: Goldhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rachel Linegar
Job title
BSW EPR Central Programme Manager
Email address
[email protected]
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