Job summary
- Main area
- Community
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 20 hours per week (Monday - Friday)
- Job ref
- 050-AC184-0325W-A
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Wrexham Maelor Hospital
- Town
- Wrexham
- Salary
- £24,169 per annum pro rata
- Salary period
- Yearly
- Closing
- 16/04/2025 23:59
Employer heading
Relief Clerk / Clerical Officer
Band 2
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
The ability to speak Welsh is essential for this post.
The post holder will provide comprehensive administrative support for both hospital and community services. There will need to be a high degree of flexibility as this role will provide cover for the various administrative roles within the service across multiple sites.
By the nature of the duties, the post holder will be required to maintain strict confidentiality and will be expected to deal with patients, relatives, visitors and health professionals with courtesy, sensitivity and discretion.
Main duties of the job
Provide administrative cover for a variety of clerical roles as directed by the Administrative Team Leader.
The post holder will be expected to cover other sites and other departments as part of their role.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- GSCE English and Maths Grade C or above, or equivalent
Desirable criteria
- NVQ2 Admin / Customer Care,
Experience
Essential criteria
- Previous clerical/computer experience
Desirable criteria
- Experience in all office procedures within an NHS environment
Aptitude and Abilities
Essential criteria
- Ability to use Word and Email
- Able to communicate effectively with all staff groups, clients and their families.
- Ability to demonstrate a clear understanding of the meaning of Confidentiality
- Ability to communicate well in written and spoken English Flexible approach to working
Desirable criteria
- Ability to demonstrate experience in all aspects of Microsoft Office including Excel.
- Knowledge of databases, e.g., WPAS/PIMS/Myrddin
- Experience within an area of high confidentiality.
Values
Essential criteria
- Demonstrate a commitment to working consistently in line with our Organisational Values as evidenced in day-to-day work and through discussion
Other
Essential criteria
- Be punctual, flexible approach, and able to work as part of a busy team.
- Maintain a positive attitude Have the ability to work willingly under direction and unsupervised, and understand the need to seek advice when necessary.
- Welsh Speaking Essential
- Ability to Travel across different hospitals and community sites when required
Desirable criteria
- Previous experience of Oracle or similar system
Employer certification / accreditation badges
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Applicant requirements
Welsh language skills are essential
Documents to download
Further details / informal visits contact
- Name
- Mohammed Khuyer
- Job title
- Assistant Operational Manager
- Email address
- [email protected]
- Additional information
Wendy Seabrook
Assistant Operational Manager
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