Job summary
- Main area
- Sexual Health Service
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (Monday-Friday)
- Job ref
- 050-AC427-0624W
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Wrexham Maelor Hospital
- Town
- Wrexham
- Salary
- £22,720 per annum pro rata
- Salary period
- Yearly
- Closing
- 08/07/2024 23:59
Employer heading
![Betsi Cadwaladr University Health Board logo](https://static.trac.jobs/employer-logos/371.png)
Clerical Officer/Receptionist
Band 2
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
An exciting opportunity has arisen, for an enthusiastic and motivated individual to join the Sexual Heath team in the Wrexham Maelor Hospital, as a Receptionist/ Clerical Officer. The role will also entail working one day per week in Connah's Quay Sexual Health Clinic and on an ad hoc basis at other clinical sites when the service requires.
Main duties of the job
You will be the first point of contact for patients on our appointments line and in our clinics. Therefore we are looking for an individual with excellent communications skills and the ability to deal with highly confidential patient information.
Our Receptionist/ Clerical Officer will be required to provide an efficient administration service to the Sexual Health team using an advanced level of organisational skills.
The ability to speak Welsh is essential for this role.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Welsh is required to be learnt withing 12 months of appointment to this post.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- Educated in English and maths to GCSE or equivalent standard
Desirable criteria
- IT qualification
Experience & Knowledge
Essential criteria
- Previous clerical / receptionist experience
- Welsh essential Level 3
IT Skills
Essential criteria
- Basic keyboard skills
- Able to use electronic information systems
- Ability to work to strict deadlines and prioritise tasks with minimal supervision
Desirable criteria
- Previously used oracle system or similar
Communication
Essential criteria
- Excellent communication skills with all stakeholders
- Able to work in a busy office and deal with a number of different tasks
- Ability to prioritise
- Welsh speaker
Desirable criteria
- Knowledge of NHS structures and processes
Other
Essential criteria
- Discrete and sensitive to the needs of others
- Flexible approach to working
- Willing to learn new skills
- Ability to travel between sites in a timely manner
Applicant requirements
Welsh language skills are essential
Documents to download
Further details / informal visits contact
- Name
- Estella Merola
- Job title
- Medical Secretary
- Email address
- [email protected]
- Telephone number
- 03000 847668
- Additional information
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