Job summary
- Main area
- Pathology
- Grade
- Band 4
- Contract
- Fixed term: 12 months
- Hours
- Full time - 37.5 hours per week
- Job ref
- 273-DC-8978
- Employer
- Moorfields Eye Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- City Road
- Town
- London
- Salary
- £30,279 - £33,116 Per Annum Including HCAS
- Salary period
- Yearly
- Closing
- 01/05/2024 23:59
- Interview date
- 09/05/2024
Employer heading
Specimen Reception Lead
Band 4
Moorfields - A global leader in Ophthalmology
We are Moorfields Eye Hospital NHS Foundation Trust. Founded in 1804, Moorfields Eye Hospital is a world-class centre of excellence for eye health services, ophthalmic research, and education.
With more than 2,300 staff we are proud to be supported by one of the most diverse workforces in the NHS. Every year we treat more than 700,000 patients at City Road in central London and at our 22 satellites sites, and, in partnership with the UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre we lead one of the most impactful ophthalmic research programmes in the world.
We train many of the leading eye care clinicians in the UK and internationally and have a global reputation for quality and professionalism in ophthalmic care. In addition, we also operate commercial divisions that provide care to private patients in both London and the Middle East.
This is an exciting time to join Moorfields. The pandemic fast-tracked a huge amount of innovation which is changing the way we work and deliver care. Construction is under way on Oriel, our new eye care, research, and education centre being built in Camden. The new centre will be flexible and modern, enabling us to bring together healthcare, eye research and education under one roof for the first time.
If you want to be part delivering world class eye health services and you share our values: excellence, equity, and kindness, then we would love to hear from you!
Job overview
This a one year fixed term contract to cover our Specimen Reception Lead post.
This post covers a technical and administrative role within the pathology service, supporting all facets of diagnostic and research testing across the Trust, including phlebotomy.
Main duties of the job
Supervision and motivation of the pathology services and phlebotomy staff.
Working with the POCT coordinator.
Being the day to day lead and point of contact for the services.
Undertaking duties relevant to pathology services, including receipt, booking in, despatch and incident reporting relating to pathology specimens.
Receiving pathology results and uploading them to relevant systems to ensure they are received by the relevant clinician(s).
Undertake phlebotomy as training and experience allows.
Working for our organisation
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
- Salary including High-Cost Area Supplement
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Easy and quick transport links
- A range of attractive benefits and discounts
- Access to Blue Light Card and other NHS Discount Schemes
- Free Pilates classes
- Full support and training to develop your skills
- Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Detailed job description and main responsibilities
To lead on the day to day running of the pathology services department, compiling rotas and ensuring service cover.
To escalate issues and problems to senior staff for mitigation and support.
To liaise with and deputise for the POCT Coordinator to ensure service provision and support.
To escalate absence and annual leave to senior staff for recording, approval and further action.
To be the point of contact for day-to-day queries and issues within the department.
To provide input for operational changes as envisaged by senior staff, and to provide reasonable challenge as required.
Reception:
To safely collect, log and send samples to the relevant pathology assessment service in accordance with the Pathology standard operating procedures (SOPs) and national guidelines for the for the dispatching of pathology samples.
To receive samples from network sites and clinics, to prepare, log and send them on to the relevant pathology provider, returning the containers and labelled Bio-Bottles as required.
To carefully check the request form and patient samples in accordance with the Request Form and specimen Labelling Policy.
To collate and ensure delivery of consumables to wards, clinics and network sites to enable continuing pathology testing.
To prioritise the workload so that urgent samples are dealt with in a timely manner and to record all urgent requests as required, to follow these up and promptly give results to the requesting clinician.
Administrative:
To carefully check subject details so that the requests out and results back to the Trust’s information system are suitable for clinicians to access.
To use and update Open Eyes and PAS to ensure Data Quality, where necessary.
To be aware of handling all complex and sensitive information appropriately in accordance with the pathology SOP and to ensure all abnormal blood results are sent to the appropriate recipients, including the GP if necessary.
To deal with queries, either physically, via email or over the telephone in a courteous manner and use own initiative to deal with enquiries, taking messages to pass on and escalate as needed.
To receive patient reports from external laboratories, log them on the pathology database, Open Eyes and to send these to the requesting clinicians, as appropriate.
To comply with the Pathology SOPs including for safe secure confidential processing, storage and disposal of patient and other laboratory information in accordance with good work practices as required by the standards of UKAS against ISO15189:2022.
To monitor and maintain stock above a minimum acceptable level, using the Trusts’ ordering system to replenish stock and consumables as required.
To liaise and engage with TDL as the main pathology provider over consumables sent/received as part of existing standing orders.
Person specification
Experience
Essential criteria
- Experience within specimen reception
- Experience in handling pathological samples
Desirable criteria
- Experience with complex blood tests and special samples
- Experience of Point of Care Testing
Education
Essential criteria
- Good general education, e.g. GCSE or equivalent to grade C or above
Desirable criteria
- HCPC registration
Knowledge & Skills
Essential criteria
- Microsoft Office or similar packages
- Good verbal and written communication skills with patients and staff in relation to our ophthalmic setting
- Proven ability to work under pressure or demanding schedule to avoid long waiting times
Desirable criteria
- Computer skills in clinical settings i.e. LIMS/PAS
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- David Essex
- Job title
- Head of Life Sciences
- Email address
- [email protected]
- Telephone number
- 07860783526
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