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Job summary

Main area
317 Paediatric Cardiology Specialty - FH
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
317-2024-24-032
Employer
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type
NHS
Site
Freeman Hospital
Town
317 01 Freeman Hospital
Salary
£22,816 - £24,336 per annum
Salary period
Yearly
Closing
14/07/2024 23:59
Interview date
06/08/2024

Employer heading

The Newcastle upon Tyne Hospitals NHS Foundation Trust logo

Clinical Administrator

Band 3

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

We currently have a vacancy within our administration team for a Clinical Administrator post at the Freeman Hospital and we would like you to be part of our innovative team!

The successful post-holder will work as part of our Paediatric Cardiology and Congenital team, who provide congenital cardiac services and acquired paediatric services for the Northern Region of the UK. In addition, services are provided to all areas of the UK for complex cardiac cases, second opinions and assessment for transplant and mechanical support (children and adults with congenital heart disease (ACHD)) for the UK and international units.

If you are a highly motivated and enthusiastic individual, then we want you!  This role is crucial to providing and maintaining an efficient and effective service for patients and their families.  We are looking for someone who likes to collaborate with others as well as across our amazing organisation. We are also looking for someone that has a great eye for detail. 

  • Interview Date Tuesday, 06 August 2024
  • 37 Hours 30 Minutes/Week
  • You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy

Main duties of the job

The post holder will be responsible for liaising with clinical and non-clinical professional staff for the delivery of a high standard of care.  Post holders will be required to provide an efficient administrative service to the clinicians and their teams.  Your role will directly impact patient experience and be part of providing seamless delivery of care. 

The successful candidate should be able to demonstrate excellent communication skills, flexibility, reliability and must have an organised approach to work.  The ability to work independently and follow the policies and procedures for your Directorate is essential.  The role has a lot of variety and ad-hoc demands and the post holder must possess excellent time management and planning skills.  

The position provides the opportunity to work within a very supportive and welcoming team and to further develop existing knowledge and skills.  

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

 

 

Detailed job description and main responsibilities

  • Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists
  • Communicates with patients regarding appointments and admissions at the request of the medical team
  • Provide cover for Team Leader within your administration team as required
  • Cover Clinical Administrator posts Trust wide as required

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

 

Person specification

Qualifications & Education

Essential criteria
  • • Level 3 qualification in administration or equivalent/relevant experience in administrative role(s)
  • • English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
  • • Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1

Knowledge & Experience

Essential criteria
  • • Experience of secretarial/administrative procedures
Desirable criteria
  • • NHS Administration/Secretarial experience
  • • Working Knowledge of NHS Systems e.g. eRecord, System One
  • • Knowledge of medical terminology

Skills & Abilities

Essential criteria
  • • IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
  • • Advanced keyboard skills including a high standard of word processing skills
  • • Excellent communication skills
  • • Ability to work without direct supervision
  • • Ability to manage time effectively and work on own initiative
  • • Ability to accurately input, collate and present information

Employer certification / accreditation badges

We are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldArmed Forces Covenant Gold AwardRIDI Awards Finalist 2021Mindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Better Health at Work Award - Maintaining ExcellenceDefence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Jacqueline Martin
Job title
Administration Manager
Email address
[email protected]
Telephone number
0191 2448496
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