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Job overview

An exciting opportunity has arisen within Urology for an enthusiastic, self-motivated and hard-working experienced Clinical Administrator to join our admin team.

The Urology Department at Freeman Hospital is one of the leading providers of urology services in the UK.  We cater to patients in the North East - around Newcastle upon Tyne and extending in to Cumbria and the Scottish borders.

The successful applicants should have excellent customer care and communication skills, a confident telephone manner, good IT skills, show attention to detail, excellent organisational skills, have the ability to use their own initiative and have previous experience of working in a fast paced office environment.  Working well as part of a team and a positive proactive attitude is essential. 

You will be expected to organise and prioritise your own workload and this will require you to be flexible and adaptable to meet the changing needs of the service. 

• Interview Date Friday, 09 August 2024
• 30 Hours/Week
• You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy

Main duties of the job

• The successful candidate will play a vital role in co-ordinating, organising and booking patients via our e-referral service. 
• It is desirable that applicants have experience and knowledge of medical NHS settings, patient processes and booking systems.  
• Applicants should be well-motivated, able to work accurately and efficiently, both on their own and as part of a team. 

We actively encourage candidates to contact the department before or after submitting their application to ask questions or to arrange a visit.

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.