Job summary
- Main area
- Administrator
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 434-C6914286
- Employer
- Buckinghamshire Healthcare NHS Trust
- Employer type
- NHS
- Site
- Stoke Mandeville Hospital
- Town
- Aylesbury
- Salary
- £24,071 - £25,674 per annum pro rata
- Salary period
- Yearly
- Closing
- 27/03/2025 23:59
Employer heading

Administrator - Home First
Band 3
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- nationally recognised for urology and skin cancer services
- regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work – and invite you to join our BHT family.
Job overview
An exciting opportunity has arisen to join the Home First team in Buckinghamshire.
The team is still in its infancy of becoming a substantive service and this provides team members with the opportunity to influence and contribute to growing and shaping the service.
We are looking for motivated and skilled individuals to join the team, which supports patients that have recently been discharged from hospital, to regain their independence and remain in their own homes.
The ideal candidate will have excellent verbal and written communication skills, exceptional IT skills and be flexible and adaptable in their approach to work.
The role will include a wide range of administrative duties to support the Home First Team, to provide and efficient and effective service.
Main duties of the job
Duties include, but are not exhaustive of (for full Job Description, please see attached document):
- To act as a point of contact for the public and staff, taking messages and transferring calls.
- To assist in recording staff rota’s/working patterns on the rostering database.
- To type letters, reports, documentation, and any other correspondence, including those which may be of a confidential nature.
- To use various methods to collect and present data, using excel and other systems/databases.
- To design and produce forms and tables/templates for the Home First Team
- To order uniform and other supplies.
- To ensure any appropriate photocopying and filing is kept up to date
- To use various databases to uploads referrals, record, and review information.
- Report IT issues to the IT department and keep in close contact with them to ensure the work is carried out.
- Demonstrate office procedures to visitors or new staff members as require
- Take minutes of team meeting
- To undertake duties directed by the service lead
Working for our organisation
Why colleagues think we are "a great place to work!"
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact [email protected] (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
Person specification
2. Education, Qualifications & Training
Essential criteria
- Level 3 GCSE’s (grade C or above or equivalent to include English).
- Excellent keyboard skills / use of Microsoft Word and Excel
Desirable criteria
- RSA I / II or equivalent typing/ keyboard qualification
- European Computer Drivers Licence (or equivalent)
Experience
Essential criteria
- Able to accept and undertake responsibility for designated tasks.
- Extensive experience of using Microsoft Word/Excel.
Desirable criteria
- Experience using clinical databases (RIO, Careflow).
- At least 6 months experience within a customer care (face to face) environment.
- Experience of working in primary care or health service settings or in customer service
Skills, Abilities & Knowledge
Essential criteria
- Clear, concise verbal and written communication to ensure liaison with multi-disciplinary team, patients and carers to ensure records and reports are accurate, legal and in legible manner (in English)
- Demonstrate insight into the importance of maintaining a safe working environment.
- Ability to learn / ability to self-initiate learning (evidence within the last 2 years)
- Able to work within a team setting.
- Able to maintain written communications / records.
Desirable criteria
- Awareness of health & safety issues and policies.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Laura Truby
- Job title
- Home First Service Lead
- Email address
- [email protected]
- Telephone number
- 01296838257
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