Job overview

An exciting opportunity has arisen within The Early Pregnancy and Emergency Gynaecology Unit.   We are looking to recruit an enthusiastic and motivated administrator/receptionist to join our team. 

EGAU/EPAU cares for patients having problems in early pregnancy as well as gynaecology patients who are not pregnant, but need to be seen quickly. There is a small ambulatory area for extended stay patients, and we also care for women seeking termination of pregnancy. The successful candidate will need to be pro choice.

As admin receptionist, you will be the first point of contact for patients attending our unit and will need to be welcoming, used to working on your own initiative with a good sense of humour. The admin part of the role will involve booking appointments, investigations, completion/filing of notes and working with computer systems such as Medway, E-trac, and Anglia ICE.

Please be aware - at present the unit is open Monday-Friday 08.00-18.00 and weekends and bank holidays 08.00-12.00.

However, this is subject to change in the future to a seven day 08.00-20.00 per week service. 

*Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice*

Main duties of the job

The position requires daily interaction with patients, a variety of colleagues and external healthcare providers. You must therefore be a great communicator and a team player with a determination to provide an efficient service with an ability to work within a team but also on your own.

The post holder will:-

Make a significant contribution to running the EGAU:

• Provide a welcome to patients, visitors and staff for women attending EGAU
• Make a significant contribution to making patients, relatives and carers feel important whether by face to face or telephone contact
• Deal with enquiries, complete any triage forms, and pass information to the appropriate staff
• Be able to recognise and respond to urgent/emergency situations
• Negotiate convenient appointment dates and times for patients to attend the Unit

Working for our organisation

We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.

In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles.  Join us and become part of a team dedicated to making a positive difference in our community.